Dunkin'

3.7
607 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manchester, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
244 Center St, Manchester, CT
06040, United States

Hours

Reviews

3.7
607 reviews
5 stars
284
4 stars
116
3 stars
62
2 stars
31
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside, often exceeding 10-20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including wrong drinks and food items, leading to customer frustration.

Staff Attitude

Several customers experienced rude or dismissive behavior from staff, contributing to a negative overall experience.

Management Issues

There were complaints about understaffing and poor management, with calls for more employees during busy times.

Mixed Experiences

While some customers praised specific staff members for their friendliness and service, overall feedback was largely negative.
  • MR
    Michael Rivera
    Nov 16, 2025
    1.0
    Completely ruined my order. I asked for almond milk with my coffee along with a small hot cocoa - received two coffees, one small and one in a medium cup with whip cream on top. Coffees didn’t have what I asked for. There was no rush, there was no line, they had plenty of time to assure the order was corrected and failed. This is ridiculous.
  • RB
    Robert Brockway
    Nov 1, 2025
    1.0
    Always have a problem here. Currently their drive thru is and has been broken forever, but they won't take orders at the window and won't put a cone up. A waste of time. Use the one on middle turnpike instead and avoid this location.
  • RP
    Rachel Paleski
    Sep 30, 2025
    1.0
    It’s not busy and it takes them over 10 minutes to take your order at the drive through. There’s no line inside.
  • CL
    Christine Lugo
    Sep 17, 2025
    1.0
    People are rude having their own personal conversations while working, so not getting the orders right. Waited a while for a sausage, egg and cheese croissant that was burned, very disappointed 😞
  • FL
    francelyn lucena
    Aug 23, 2025
    1.0
    Bad, treats people like garbage just because she heard me speak Spanish, she treated me like garbage, I had braids and the diets on the outside

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Manchester, CT?

Dunkin' in Manchester, CT is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.