Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Manchester, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported frequent issues with incorrect orders, including wrong items and missing components.
Service Speed
Customers consistently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of over 20 minutes.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Cleanliness
There were complaints about the cleanliness of the location, including unsanitary conditions and a lack of attention to the dining area.
Management Issues
Customers expressed concerns about poor management and staffing levels, suggesting that these factors contribute to the overall service problems.
JJ
jahaira
Feb 11, 2026
5.0
This location was every fast service coffee and food was great The lady at the window had really great customer service with a smile face
SS
shay shay
Feb 5, 2026
5.0
Great service
CH
Crystal Hernandez
Feb 2, 2026
1.0
The management is not professional towards customers or staff - horrible representation for the Dunkin’ Donuts brand. I will not be going back - the management needs to be replaced with customer service oriented leadership.
VG
Vaish Gandhi
Jan 3, 2026
1.0
Got medium lattes and both half empty, very unacceptable
ML
Madeline Lopez
Jan 1, 2026
5.0
Food takes a bit longer but I guess it makes sense cause it’s always pretty busy, other than that I never had any issues!