Dunkin'

3.7
614 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manchester, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
244 Center St, Manchester, CT
06040, United States

Hours

Reviews

3.7
614 reviews
5 stars
285
4 stars
116
3 stars
63
2 stars
31
1 star
119

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported incorrect orders, including wrong items and missing components.

Service Speed

Many reviews highlighted slow service, particularly at the drive-thru, with long wait times reported.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Cleanliness Issues

There were complaints about the cleanliness of the location, including unsanitary conditions and lack of proper maintenance.

Management Concerns

Customers expressed dissatisfaction with management's handling of staffing and service issues, suggesting a need for better oversight.
  • VG
    Vaish Gandhi
    Jan 3, 2026
    1.0
    Got medium lattes and both half empty, very unacceptable
  • ML
    Madeline Lopez
    Jan 1, 2026
    5.0
    Food takes a bit longer but I guess it makes sense cause it’s always pretty busy, other than that I never had any issues!
  • JP
    Jennifer Page
    Dec 22, 2025
    1.0
    I was not going to leave a review - until I saw this place has a 3.7 due to old reviews. This weekend: order not correct again. I gave up ordering ahead of time thinking that was the issue. Ordered 2 different kinds of donuts. Got 3 of the same kind. The bacon in the sandwich was making pig noises it was so raw. If you order a bagel, don't be surprised if it comes on a croisant, or vise versa Used to be good. Used to have the same staff working. One would say it is due to staffing. Someone else would say it is managements' responsibility.
  • KM
    Ki Mojica
    Dec 17, 2025
    3.0
    This Dunkin is inconsistent. Orders are often incorrect, and the food is rarely hot. The eggs are usually soggy and appear undercooked. Drinks are watery, and coffee preparation is inconsistent, even when specific sugar and creamer amounts are requested. Employees have been observed smoking outside and then handling food without addressing the odor. Additionally, the gazebo area, which is uncomfortably close to the drive-thru speaker, is frequently occupied by individuals smoking cigarettes and marijuana, creating an unpleasant experience. The location has potential, but consistency and cleanliness require significant improvement.
  • LD
    liz dousa
    Dec 16, 2025
    1.0
    Consistently gets orders wrong, no cars in the lot and waited 10 minutes for an iced coffee and got a hot coffee. Also ordered the bacon jam grilled cheese and it came with no bacon at all, was just grilled cheese.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Manchester, CT?

Dunkin' in Manchester, CT is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.