Dunkin'

4.0
471 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manchester, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
255A W. Middle Tpke, Manchester, CT
06040, United States

Hours

Reviews

4.0
471 reviews
5 stars
253
4 stars
95
3 stars
40
2 stars
25
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are inconsistent; some report excellent service while others mention rudeness and poor attitudes.

Order Accuracy

Many customers express frustration with incorrect orders, particularly with coffee and food items.

Cleanliness

The cleanliness of the location is frequently criticized, especially regarding the bathrooms and overall store condition.

Service Speed

Service speed varies significantly; some customers appreciate the quick service, while others report long wait times and understaffing.

Product Quality

The quality of food and drinks is inconsistent, with complaints about stale coffee and improperly prepared food items.
  • MM
    Michelle
    2 days ago
    1.0
    Awful - ordered a coffee with oatmilk and peppermint mocha, waited over 30 min for it to be ready and it was regular boring black unflavored coffee- this store is incompetent and can't follow direction nor do they care about orders
  • CV
    Cameron V
    Oct 31, 2025
    1.0
    Staff was unnecessarily rude (Lady wearing red, seemed like a manager) when i went to pick up my order, your job is to serve food and be positive and you can’t even do that. Do better and train your staff for customer service.
  • JC
    Joe De La Cruz
    Sep 21, 2025
    5.0
    The staff that was working Sat morning 9/20/25 provided the best service I ever experienced at a Dunkin. Credit to the whole team. Shout out to Nasiari, Zeke, Jose and Sysco (pardon if misspelled any names). They provide a great experience and atmosphere. Keep up the great work and service guys. Us costumers really appreciate it. Thank you.
  • LL
    L2king
    Sep 10, 2025
    1.0
    Did not toast my bagel was like eating a soggy sponge
  • FV
    Fatima Valerio
    Jul 25, 2025
    3.0
    I love the night workers they are phenomenal and caring!!! But dunkin you need to make sure there is enough workers for night shift. For the amount of customers that were there at one time is too much for one person doing everything!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Manchester, CT?

Dunkin' in Manchester, CT is open 24 hours every day, from Monday through Sunday.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch with a wide variety of items including coffee, espresso, donuts, and breakfast sandwiches.