Stop & Shop

4.0
359 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
55 Village Green Drive, Litchfield, CT
06759, United States

Hours

Reviews

4.0
359 reviews
5 stars
171
4 stars
91
3 stars
48
2 stars
21
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed, with some praising friendly service while others report rudeness and unhelpfulness.

Product Quality

Many customers express dissatisfaction with the quality of produce and meat, citing issues like rotten items and poor selection.

Store Cleanliness

The store is generally noted for being clean and well-organized, although some customers have raised concerns about restroom cleanliness.

Pricing Issues

Customers frequently mention high prices and inconsistencies in pricing, with some feeling that the store is overpriced compared to competitors.

Product Selection

While some customers appreciate the variety of products available, others feel the selection is lacking, particularly in organic items.
  • DB
    Dani Bresson
    Nov 8, 2025
    2.0
    I’ve ordered my groceries online twice from this location. The first time, half of my order wasn’t delivered, and when I went in, the staff had no idea what I was talking about even after I showed my receipt. The second time, I was left waiting for 30 minutes and on hold on the phone for at least 8 minutes. Very disappointing experience overall.
  • ES
    Edward Smigel
    Oct 2, 2025
    5.0
    Great selection of products 👌 👏 👍
  • NP
    NICOLA PATERNOSTRO
    Sep 3, 2025
    5.0
    Stop and shop in LITCHFIELD CT village is a great place to shop friendly people and they have great deli great place to grab a quick lunch good atmosphere
  • MS
    Marley Stolicny
    Aug 10, 2025
    1.0
    I was shopping today and an aggressive customer ACTUALLY SWUNG at the sweetest worker, I believe her name is Deb. Every time I see her while checking out/shopping she is nothing but pleasant and beyond kind. Anyway my point of this review is after the customer swung his fist at her, the manager on duty did absolutely nothing about it. I am Beyond disgusted and disappointed in how the staff is treated by their manager. I will be taking my grocery shopping elsewhere. Seriously do better.
  • MA
    Michael Alley
    Jul 27, 2025
    1.0
    For whoever owns this plaza, can someone do something about this pot hole

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Litchfield, CT?

Stop & Shop in Litchfield, CT is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customers who want to shop online and have their groceries delivered.