Dunkin'

3.7
269 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hebron, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
109 Main St, Hebron, CT
06248, United States

Hours

Reviews

3.7
269 reviews
5 stars
120
4 stars
49
3 stars
44
2 stars
20
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold items, strange smells, and incorrect orders.

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews highlighted concerns about cleanliness, particularly in dining areas and bathrooms.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Customers frequently noted slow service, especially during busy hours, with long wait times reported in both drive-thru and in-store.
  • IF
    Irene Flynn
    Oct 16, 2025
    1.0
    I just wanted to share this, I could not even call Dunkin donuts to let them know this because the number is no longer in service. I went through today and ordered two hot cocoas one for myself and one for my daughter and they were both vile. They tasted like dirty water. All of the chocolate was at the bottom of the cup and they also tasted like cleaning product. And I don't have any way of calling them to make them aware of this. Nor does this also afford me the opportunity to be reimbursed for over $7 worth of hot chocolate that we had to pour down the drain.
  • AA
    Ana
    Oct 3, 2025
    1.0
    I just wanted to give some feedback on my recent order. The customer service was okay, but unfortunately, I had a bad experience with the food. I ordered a pepper and cheese wrap and there was a strange bleach smell on it, which was a bit concerning. Despite that, I still tried a bite and was disappointed to find that the hot pocket wrap was actually cold. It ended up being a waste of money for me. Just wanted to bring this to your attention, hopefully this can be addressed in the future. Thanks.
  • CS
    Carolyn Simmons
    Sep 27, 2025
    1.0
    Guess its been Along time since Ive been to DD, I stopped to get a coffee and some munchkins for my neices soccer game. I was never told what the bill was, I guess I can look at my account since I paid with my debit, but didnt think of it till I drove away. An the 25 munchkin box has dramatically shrunk lol, i could not believe how small it was, I guess they've defiently improved portion control, but wow not sure what I paid but those were minimunchkins!!
  • LK
    Linda Kronick
    Sep 21, 2025
    5.0
    Always good coffee
  • AV
    Ainesey Vega
    Sep 14, 2025
    1.0
    I recently visited Dunkin’ and had a very disappointing experience with both the food and customer service. I ordered a snack- in- bacon, only to receive it cold and visibly burnt. I politely asked for it to be remade with fresh bacon, but the staff refused and stated, "That’s how we make them." This response is completely unacceptable. Serving cold, burnt bacon and claiming it's standard practice reflects poorly on the brand's quality and commitment to customer satisfaction. I wasn’t asking for anything unreasonable — just a fresh, properly prepared item that I paid for. I hope this issue is addressed so future customers don’t have the same experience. Quality and basic courtesy should never be optional.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hebron, CT?

Dunkin' in Hebron, CT is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Hebron offers both delivery and curbside pickup services.