Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hebron, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported issues with food quality, including cold items, strange smells, and incorrect orders.
Customer Service
Mixed feedback on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in dining areas and bathrooms.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Speed of Service
Customers frequently noted slow service, especially during busy hours, with long wait times reported in both drive-thru and in-store.
IF
Irene Flynn
Oct 16, 2025
1.0
I just wanted to share this, I could not even call Dunkin donuts to let them know this because the number is no longer in service.
I went through today and ordered two hot cocoas one for myself and one for my daughter and they were both vile. They tasted like dirty water. All of the chocolate was at the bottom of the cup and they also tasted like cleaning product. And I don't have any way of calling them to make them aware of this. Nor does this also afford me the opportunity to be reimbursed for over $7 worth of hot chocolate that we had to pour down the drain.
AA
Ana
Oct 3, 2025
1.0
I just wanted to give some feedback on my recent order. The customer service was okay, but unfortunately, I had a bad experience with the food. I ordered a pepper and cheese wrap and there was a strange bleach smell on it, which was a bit concerning. Despite that, I still tried a bite and was disappointed to find that the hot pocket wrap was actually cold. It ended up being a waste of money for me. Just wanted to bring this to your attention, hopefully this can be addressed in the future. Thanks.
CS
Carolyn Simmons
Sep 27, 2025
1.0
Guess its been Along time since Ive been to DD, I stopped to get a coffee and some munchkins for my neices soccer game. I was never told what the bill was, I guess I can look at my account since I paid with my debit, but didnt think of it till I drove away. An the 25 munchkin box has dramatically shrunk lol, i could not believe how small it was, I guess they've defiently improved portion control, but wow not sure what I paid but those were minimunchkins!!
LK
Linda Kronick
Sep 21, 2025
5.0
Always good coffee
AV
Ainesey Vega
Sep 14, 2025
1.0
I recently visited Dunkin’ and had a very disappointing experience with both the food and customer service. I ordered a snack- in- bacon, only to receive it cold and visibly burnt. I politely asked for it to be remade with fresh bacon, but the staff refused and stated, "That’s how we make them."
This response is completely unacceptable. Serving cold, burnt bacon and claiming it's standard practice reflects poorly on the brand's quality and commitment to customer satisfaction. I wasn’t asking for anything unreasonable — just a fresh, properly prepared item that I paid for.
I hope this issue is addressed so future customers don’t have the same experience. Quality and basic courtesy should never be optional.
What are the operating hours of Dunkin' in Hebron, CT?
Dunkin' in Hebron, CT is open daily from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' in Hebron offers both delivery and curbside pickup services.
What types of meals can I get at Dunkin' in Hebron?
You can enjoy breakfast, lunch, and brunch options at Dunkin' in Hebron.
Does Dunkin' have a drive-thru service at the Hebron location?
Yes, this Dunkin' location features a drive-thru for convenient ordering.
What special holiday drinks are currently featured at Dunkin' in Hebron?
This season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
Are there other coffee shops near Dunkin' in Hebron?
Yes, there is another Dunkin' nearby, as well as other options like Baskin-Robbins for ice cream.
What banking services are available near Dunkin' in Hebron?
Savings Institute Bank And Trust is close by, providing convenient banking services for customers visiting Dunkin'.
Are there fitness or wellness centers near Dunkin' in Hebron?
Yes, Tri-County Fitness gym and Integrity Physical Therapy & Wellness are nearby for fitness and health needs.
Is there a post office near Dunkin' in Hebron to help with mailing or shipping needs?
Yes, both the US Post Office and another location called Post Office-Hebron are close to Dunkin' for your postal services.