Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,821 reviews
5 stars
702
4 stars
376
3 stars
285
2 stars
131
1 star
327
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and ignored.
Order Accuracy
A significant number of customers reported receiving incorrect orders, leading to frustration and dissatisfaction.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Food Quality
Several customers expressed disappointment with the quality of food, citing issues like cold items, incorrect orders, and lack of flavor.
- CSChris SierrosNov 14, 20251.0Just don’t come
- CMCarmen MedinaOct 5, 20251.0Just went to the drive-through Whoever took, my order was very rude And does not have any type of hospitality. And it looks like they were the manager
- MOMilierys OrtizOct 4, 20251.0They take a long time at night so they can take less orders, You’ll be waiting in line 25 mins when nothings going on
- NSNoel SotSep 26, 20253.0No muy limpia las mesas
- PJPhilip JSep 14, 20251.0This location should have been shut down a long time ago. They cannot get orders right. They ignore everyone coming into order. I’ve waited 40 minutes for my food several times. And then it’s still wrong. They do not follow Wendy’s policy by hoarding the online mobile orders behind the counter and then ignoring people coming in. If you have any respect for yourself do not come here.
Frequently Asked Questions About Wendy's
Is Prospect Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hartford, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hartford, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (860) 200-8505.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Prospect Wendy’s serve breakfast?
Yes, this Wendy’s location in Hartford, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is Prospect Wendy's currently open?
Yes! Prospect Wendy's is open and committed to serving quality food every day during their regular hours.
What are the drive-through hours for Wendy's at 306 Prospect Ave?
The drive-through is open Monday to Friday from 7:00 AM to 3:00 AM, and on weekends from 8:00 AM to 3:00 AM.
Does this Wendy's location offer delivery service?
Yes, delivery is available where offered. You can check availability and order through the Wendy's app or at order.wendys.com by entering your delivery address.
Can I order Wendy's food via a mobile app?
Yes, you can order using the Wendy's app available in the Apple App Store or online at order.wendys.com.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Hartford, CT serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can customers provide feedback or contact Wendy's at 306 Prospect Ave?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, fill out the Wendy's Customer Satisfaction Survey online, or call the location directly at (860) 200-8505.
Are there any restaurants near Wendy's at 306 Prospect Ave where I can dine before or after?
Yes, nearby dining options include Han Hot Pot House for Chinese cuisine, Damon’s Tavern which is a sports bar, and Kbarr, an American restaurant and bar.
What other fast food or burger restaurants are near Wendy's?
Nearby fast food and burger options besides Wendy's include another Wendy's location in the area and Han Restaurant which serves Chinese food.
If I'm visiting Wendy's, what local services or attractions can I visit nearby?
Nearby, you can find services like Mayflower Laundry Drycleaning, beauty supplies at Us Beauty Supply LLC, and entertainment like Redbox kiosks. There are also several dining options, including Chosen 1 Cajun Seafood and Lena's First & Last Pizzaria.