Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,835 reviews
5 stars
703
4 stars
379
3 stars
286
2 stars
132
1 star
335
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders and a lack of attention to detail.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms.
Speed of Service
Customers consistently complained about long wait times both in the drive-thru and inside the restaurant.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
- AAAnniemarieTallman6 days ago3.0Food was luke warm & part of my order was wrong. I was traveling so I didn't have time to turn around.
- TCTina CandeiasJan 4, 20261.0Never in my life would I review fast food but I’ve never had my mind blown like I have by this place. I’ve tried to get a chocolate frosty which is on half the poster in the building and they do not have chocolate ever. I didn’t know that was a situation. It feels like the McDonald’s ice cream situation, but it makes less sense cause it open of the 2 flavors. I’ve never gone to a Wendy’s and this is the case and it’s been a year of trying. Why go back you might ask well it’s about a 1 minute drive from my house so why go out of the way to another Wendy’s. Also the rudest people I’ve ever experienced at a fast food place and I’ve had my fair share. But I’m also new to Connecticut and it could just be those people were raised here and never learned a manner in their life but hey to each their own. Wendy I hope you clean up your spot it’s a joke
- GWGomez Guzman Power WashingDec 31, 20251.0ANOTHER DAY OF DISGUSTING CUSTOMER SERVICE FROM THIS WENDYS ON PROSPECT AVE HARTFORD CT!!
- ASArnold SanchezDec 26, 20251.0Young ladies that don't know how to take care of customers
- ZAzuanny araDec 17, 20251.0Terrible service. Have never felt the need to leave a rating at a fast food restaurant but the staff was so rude that I just had to…
Frequently Asked Questions About Wendy's
Is Prospect Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Prospect Wendy's currently open?
Yes! Prospect Wendy's is open and committed to serving quality food every day during their regular hours.
What are the drive-through hours for Wendy's at 306 Prospect Ave?
The drive-through is open Monday to Friday from 7:00 AM to 3:00 AM, and on weekends from 8:00 AM to 3:00 AM.
Does this Wendy's location offer delivery service?
Yes, delivery is available where offered. You can check availability and order through the Wendy's app or at order.wendys.com by entering your delivery address.
Can I order Wendy's food via a mobile app?
Yes, you can order using the Wendy's app available in the Apple App Store or online at order.wendys.com.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Hartford, CT serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can customers provide feedback or contact Wendy's at 306 Prospect Ave?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, fill out the Wendy's Customer Satisfaction Survey online, or call the location directly at (860) 200-8505.
Are there any restaurants near Wendy's at 306 Prospect Ave where I can dine before or after?
Yes, nearby dining options include Han Hot Pot House for Chinese cuisine, Damon’s Tavern which is a sports bar, and Kbarr, an American restaurant and bar.
What other fast food or burger restaurants are near Wendy's?
Nearby fast food and burger options besides Wendy's include another Wendy's location in the area and Han Restaurant which serves Chinese food.
If I'm visiting Wendy's, what local services or attractions can I visit nearby?
Nearby, you can find services like Mayflower Laundry Drycleaning, beauty supplies at Us Beauty Supply LLC, and entertainment like Redbox kiosks. There are also several dining options, including Chosen 1 Cajun Seafood and Lena's First & Last Pizzaria.