Stop & Shop

4.1
2259 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
150 New Park Avenue, Hartford, CT
06106, United States

Hours

Reviews

4.1
2,259 reviews
5 stars
1,198
4 stars
561
3 stars
271
2 stars
74
1 star
155

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers reported unsanitary conditions in the store, including a dirty bathroom and spoiled meat.

Customer Service

Mixed reviews on staff behavior; some praised helpfulness while others reported rudeness and poor service.

Product Availability

Customers noted inconsistent stock levels and limited selection, particularly in specialty items.

Pricing

Many customers found prices to be high compared to competitors, leading to dissatisfaction.

Safety Concerns

Several reviews mentioned issues with loitering and panhandling outside the store, affecting the shopping experience.
  • EA
    Enrique M Martin Acosta
    Nov 11, 2025
    5.0
    I like the Ezekiel Bread and Primal Brand
  • RJ
    Ronald McNerney Jr
    Nov 6, 2025
    1.0
    Horrible store. Weird smell in store as you walk in . The bathroom is gross, nasty, wouldn't even use it. Safer to pee outside. Keep in mind this is what the customer can see, what about what you can't see. No pride maybe just doesn't care. Shame on the store manager. Use caution when buying from the bakery, produce dept, or the meat dept. Good luck to the consumers
  • HB
    Heaven Bizeau
    Sep 22, 2025
    1.0
    Bakery- called today to ask about ordering 24 cup cakes with paw patrol rings put on them. They told me they can do it and the price. I drove down there to place the order…. I get there and the lady says they don’t have paw patrol rings… I said I called right before coming down.. she said idk who you talked to but we don’t.. so I said I called and was informed that you have the rings to place the order… then she says we have the rings but its only for a 24 cupcake cake…. What sense does that make!… you can’t put the rings on the 24 cup cakes but can do it for the 24 cupcake cake.. waste of my time
  • MA
    Mohammed Abdual-Munem
    Sep 9, 2025
    1.0
    Fire Carl in deli
  • PP
    paulina
    Aug 31, 2025
    4.0
    Typical Supermarket. They have what you need and it’s fine, although not as much selection often as some of the nearby stop and shops in other towns.

Frequently Asked Questions About Stop & Shop

What are the store hours for Stop & Shop in Hartford, CT?

Stop & Shop in Hartford is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery and pickup services?

Yes, customers can shop in-store or order online for delivery or pickup.