Stop & Shop

4.1
2269 reviews
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Business Details

150 New Park Avenue, Hartford, CT
06106, United States
(860) 232-8777
https://stores.stopandshop.com/ct/hartford/150-new-park-avenue
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About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
150 New Park Avenue, Hartford, CT
06106, United States

Hours

Reviews

4.1
2,269 reviews
5 stars
1,206
4 stars
560
3 stars
272
2 stars
74
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others report rudeness and unprofessional behavior.

Cleanliness

Concerns about cleanliness, particularly in the bathroom and entrance areas, with reports of unsanitary conditions.

Product Quality

Issues with product quality, including spoiled meat and expired items on shelves, alongside positive feedback on fresh produce.

Pricing

Frequent complaints about high prices and limited selection compared to competitors.

Store Environment

Reports of a negative shopping environment due to panhandling outside and unhelpful staff in certain departments.
  • JM
    justin myrick
    3 days ago
    1.0
    Lost my wallet near the entrance and didn't realize until I got home, went back was told nicely by one of the associates there they found it it's just in a lock box, had to wait for the manager to come, and 5 6 minutes later he shows up pressing me who it belongs to. I tell him me and my name at least 5 times,he then disappears to the office, comes back tells me there's no id into and asks what's in it and what type it was. I pull out my id and then he chuckles Oh I didn't check there, and then says you're welcome. There's no reason to be arrogant like that, that's how you lose customers. The employees were great but he was nasty.
  • GE
    Goofy Boyz Entertainment
    5 days ago
    1.0
    If you don’t want to work at self checkout then don’t work their. trying to get a little help in the self checkout is the worst especially with today’s worker doesn’t want to help or do anything, and doesn’t want to be their do better with your staff…..
  • JB
    Jessica Brunelle
    Dec 29, 2025
    3.0
    The bottle room is outdated and the machines are always full with the request for the employee to empty them is usually ignored for well over 2 hours if not longer.
  • VE
    vivennie ellisblackwood
    Dec 24, 2025
    5.0
    Stop & shop is where I do my shopping
  • RJ
    Ronald McNerney Jr
    Nov 6, 2025
    1.0
    Horrible store. Weird smell in store as you walk in . The bathroom is gross, nasty, wouldn't even use it. Safer to pee outside. Keep in mind this is what the customer can see, what about what you can't see. No pride maybe just doesn't care. Shame on the store manager. Use caution when buying from the bakery, produce dept, or the meat dept. Good luck to the consumers
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Frequently Asked Questions About Stop & Shop

What are the store hours for Stop & Shop in Hartford, CT?

Stop & Shop in Hartford is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery and pickup services?

Yes, customers can shop in-store or order online for delivery or pickup.