Papa Johns Pizza

3.5
573 reviews
Get DirectionsCallWebsite

Business Details

1180 BROAD STREET, Hartford, CT
06106, United States
(860) 247-7272
https://locations.papajohns.com/united-states/ct/06106/hartford/1180-broad-street?utm_source=gmb&utm_medium=organic
GoogleFacebookInstagramTwitter

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Hartford, CT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hartford pizza for any occasion. Call us for pizza delivery in Hartford or stop by 1180 BROAD STREET for carryout to order the best pizza in Hartford, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1180 BROAD STREET, Hartford, CT
06106, United States

Hours

Reviews

3.5
573 reviews
5 stars
248
4 stars
95
3 stars
57
2 stars
22
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including late deliveries, rude staff, and unresponsive management.

Food Quality

Mixed reviews on food quality; some enjoyed the pizza while others complained about cold, soggy, or poorly prepared items.

Customer Experience

Many customers expressed frustration with the overall customer experience, citing issues with order accuracy and lack of communication.

Location Concerns

Several reviews mentioned the challenging location and safety concerns around the restaurant.
  • TT
    TAZ
    Dec 18, 2025
    5.0
    GREAT PLACE. VERY CONVENIENT LOCATION.
  • JV
    Jay Vizcaino
    Dec 15, 2025
    1.0
    I ordered online at 330pm it said to be delivered at 4pm.. At 445pm still no delivery.. called and they told me that that it will be another 35 minutes more, the driver left on an emergency.. well told him that my daughter missed her valleyball practice because they never delivered.. he suggested to wait or cancel the order, not even offered a token of appreciation to keep a costumer.. I told him he will loose a customer, he said I have other deliveries here and I'm waiting for a doordash driver, bit even try to satisfy a frustrating customer.. papa John's I WILL NEVER ORDER AGAIN AND EITHER MY DAUGHTERS!! ITS CALLED CUSTOMER SERVICE for a reason.
  • BB
    Bobby
    Dec 12, 2025
    1.0
    Toppings are raw and falling apart
  • DB
    Dave B
    Dec 12, 2025
    1.0
    - FORMER Regular customer Terrible Service. Terrible Food. 100% do not recommend. I used order from them often and id rather eat nothing all night now. Every single time there's ALWAYS something wrong. Latest issue is they never even delivered my food and closed the store before the posted time so i couldn't even call for a refund or re-delivery. Store closed at 2:00a, their posted time was 2:45a. I ordered at 1:30a. Never arrived, no phone call, nothing. I'm done with this place.
  • OP
    official Préet
    Dec 8, 2025
    1.0
    I even cannot explain how ridiculous this pizza is while I was having bite of this pizza I feel that I’m having salt and oil never wanna try papa John
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Hartford?

Delivery is available Monday to Wednesday and Sunday from 11:00 AM to 1:45 AM, Thursday from 11:00 AM to 2:45 AM, and Friday and Saturday from 11:00 AM to 3:45 AM.

Can I order carryout pickup from Papa Johns Pizza at 1180 Broad Street?

Yes, carryout pickup hours match the delivery hours: Monday to Wednesday and Sunday 11:00 AM - 1:45 AM, Thursday 11:00 AM - 2:45 AM, and Friday and Saturday 11:00 AM - 3:45 AM.