McDonald's

3.7
1694 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
76 Brainard Rd, Hartford, CT
06114, United States

Hours

Reviews

3.7
1,694 reviews
5 stars
736
4 stars
350
3 stars
266
2 stars
102
1 star
240

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some receiving cold or improperly prepared items.

Service Issues

Frequent complaints about incorrect orders and poor customer service, including rude staff and long wait times.

Cleanliness

Mixed reviews on cleanliness, with some praising the cleanliness while others reported dirty restrooms and unsanitary conditions.

Pricing Concerns

Several customers expressed dissatisfaction with high prices relative to the quality of food received.

Location Experience

The location is noted for being busy, with some customers appreciating the quick service during peak times.
  • KK
    Killstreak
    4 days ago
    5.0
    Yum yum
  • JD
    John DeGray
    Dec 31, 2025
    1.0
    Only got a coffee. I'm not going to pay $9.oo for an egg mcmuffin.$11 for a 1/4 pounder with cheese? And McDonald's was ts to know why the business is slower.
  • MM
    Mark M
    Nov 13, 2025
    5.0
    The food was hot and prepared with care, I could tell. The place was also very clean.
  • KL
    Kelly L
    Nov 11, 2025
    4.0
    One of the nicest in the area.
  • JS
    Jennifer Sanchez
    Nov 1, 2025
    3.0
    Been having trouble with monopoly coupons I have been so many times to this McDonald order my large food and they give me the items with no monopoly coupons saying they ran out or they don’t have it …. But you see some of the McDonald employees taking it and giving it to there family member to play for them … if I pay for a large coke or a 10 peice nuggets or large fries don’t you think if. You promoting something for us to play to have it? Or either letting us know ahead of time before we make the purchase because some of us don’t only go for the food but also we go to play…. And if you guys don’t believe it I have my receipts and videos when I ask employees about where’s my monopoly items

Frequently Asked Questions About McDonald's

What are the dine-in hours for McDonald's at 76 Brainard Rd, Hartford, CT?

The McDonald's location at 76 Brainard Rd in Hartford, CT is open for dine-in from 7:00 AM to 9:00 PM every day of the week.

When is the drive-thru open at this McDonald's?

The drive-thru operates daily from 5:00 AM to midnight at the McDonald's on 76 Brainard Rd, Hartford.