Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold, overcooked, or stale food, with several customers expressing disappointment in the freshness of items.
Cleanliness
The cleanliness of the restaurant and restrooms was a common concern, with multiple customers noting unsanitary conditions.
Drive-Thru Experience
While some customers had positive experiences with the drive-thru, many others reported extremely long wait times and poor service.
Mixed Customer Service
Some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and lack of accountability.
MD
Mookie Dfwu
Nov 6, 2025
1.0
Older guy paul absolutely horrible service manager did not address none of my concerns i waited inside for 15 mis just for them to tell me to go thru the driv thru for my order absolute horrible customer service would never want to deal with them again.
JL
Jermaine Leggett
Nov 6, 2025
1.0
Horrible customer service
JD
Jeanette Dudley
Nov 3, 2025
4.0
Fast service and good food
JJ
Janice
Oct 6, 2025
1.0
They never have fresh fries and always give old hard cold fries 2nd time this week I wasted money drivin away to only grab a fry and it’s old
JC
Jamie Rivera Cruz
Oct 5, 2025
1.0
Sooooo upset, ordered a few things and AS USUAL they forgot a 10 piece meal, I’m so tired of this place! Tried getting my food and the said I should’ve checked my bag since it’s my responsibility to make sure they put everything in there. They’re extremely unprofessional, I didn’t know I get paid to make sure my food that THEY made and are supposed to place in my bag is MY responsibility. Tried to reach management and they said no one was available
What are the operating hours for McDonald's at 98 Weston St, Hartford?
McDonald's at 98 Weston St, Hartford is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 via their delivery URL or app.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24/7 at this location.
What payment methods are accepted at McDonald's on 98 Weston St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food ahead of time through an app at this McDonald's?
Yes, you can order using the McDonald's app available for iOS and Android or through their online ordering link.
What types of services does this McDonald's location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's location?
The full menu is available online at the McDonald's website menu link.
Are there any nearby automotive services near McDonald's at 98 Weston St?
Yes, nearby you can find Midas Hartford (a tire shop) and We Pay More Auto Hartford, CT (car dealer). These can be convenient if you need vehicle services before or after your meal.
What nearby accommodations are close to McDonald's on Weston St?
Travel Inn Motel is nearby and offers lodging, making it convenient for travelers who might want a meal at McDonald's during their stay.
Are there any other fast food or restaurant options near this McDonald's?
Yes, Burger King and Max Deli are nearby, offering more dining choices in the area.