McDonald's

3.3
2263 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
98 Weston St, Hartford, CT
06120, United States

Hours

Reviews

3.3
2,263 reviews
5 stars
775
4 stars
397
3 stars
385
2 stars
201
1 star
505

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned cold, overcooked, or stale food, with several customers expressing disappointment in the freshness of items.

Cleanliness

The cleanliness of the restaurant and restrooms was a common concern, with multiple customers noting unsanitary conditions.

Drive-Thru Experience

While some customers had positive experiences with the drive-thru, many others reported extremely long wait times and poor service.

Mixed Customer Service

Some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and lack of accountability.
  • MD
    Mookie Dfwu
    Nov 6, 2025
    1.0
    Older guy paul absolutely horrible service manager did not address none of my concerns i waited inside for 15 mis just for them to tell me to go thru the driv thru for my order absolute horrible customer service would never want to deal with them again.
  • JL
    Jermaine Leggett
    Nov 6, 2025
    1.0
    Horrible customer service
  • JD
    Jeanette Dudley
    Nov 3, 2025
    4.0
    Fast service and good food
  • JJ
    Janice
    Oct 6, 2025
    1.0
    They never have fresh fries and always give old hard cold fries 2nd time this week I wasted money drivin away to only grab a fry and it’s old
  • JC
    Jamie Rivera Cruz
    Oct 5, 2025
    1.0
    Sooooo upset, ordered a few things and AS USUAL they forgot a 10 piece meal, I’m so tired of this place! Tried getting my food and the said I should’ve checked my bag since it’s my responsibility to make sure they put everything in there. They’re extremely unprofessional, I didn’t know I get paid to make sure my food that THEY made and are supposed to place in my bag is MY responsibility. Tried to reach management and they said no one was available

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 98 Weston St, Hartford?

McDonald's at 98 Weston St, Hartford is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 via their delivery URL or app.