McDonald's

3.3
2274 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
98 Weston St, Hartford, CT
06120, United States

Hours

Reviews

3.3
2,274 reviews
5 stars
780
4 stars
399
3 stars
386
2 stars
201
1 star
508

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned cold, overcooked, or stale food, with frequent complaints about the fries being old or hard.

Cleanliness

Several customers noted unclean bathrooms and dining areas, contributing to a negative dining experience.

Staff Attitude

There were multiple mentions of rude or unprofessional staff behavior, impacting customer satisfaction.

Mixed Experiences

While some customers praised quick service and good food, these positive experiences were overshadowed by the overall negative feedback.
  • DP
    Darwin Pino
    2 days ago
    4.0
    Got better with making the food. I like it here and I order at least once a week. Worth a visit.
  • SG
    Stuart “Prince Ace” Gomes
    Jan 1, 2026
    1.0
    I bought Quarter pounder with cheese and fries. The burger was ok but when I went to eat the fries it was completely cold.
  • JJ
    Josue
    Dec 31, 2025
    5.0
    Employees were great and atmosphere was pleasant.
  • DS
    Delaney Stansbury
    Dec 18, 2025
    1.0
    There was a lady waiting on an ice cream cone for like 10 minutes and our 2 fry’s for 15 minutes, the workers just stood there!
  • MM
    Meda
    Nov 29, 2025
    1.0
    I ordered food on Thanksgiving through the app @4:44pm and I didn't receive my food until 2 hours later. There was no customers in the store when my order was picked up. I also ordered a meal with a ice tea never received my drink instead I was brought a sprite soda. Also ordered a chicken nuggets meal and didn't receive any sauce with the meal that I requested with the order

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 98 Weston St, Hartford?

McDonald's at 98 Weston St, Hartford is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 via their delivery URL or app.