McDonald's

3.7
1181 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
507 Flatbush Ave, Hartford, CT
06106, United States

Hours

Reviews

3.7
1,181 reviews
5 stars
526
4 stars
245
3 stars
175
2 stars
58
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold items, bland flavors, and issues with food safety.

Cleanliness

There were multiple mentions of unsanitary conditions, including dirty bathrooms and food contamination.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and inefficient, with many customers expressing frustration over long waits.

Employee Attitude

Several reviews highlighted a lack of professionalism among staff, with some employees being described as rude or inattentive.
  • MM
    Melissa Allen-Ocasio (Meli)
    Nov 16, 2025
    1.0
    It’s like they’re trying to suck on purpose or something but I just picked up my food & asked for BBQ sauce and a sprite. I was handed a coke & apologized for her maybe mishearing me, and my bag is full of sweet and sour sauce. I don’t understand how you can mistake the 2 but they don’t let you finish speaking before they cut you off asking “anything else?”. If this place wasn’t easily accessible it would be closed
  • MM
    M
    Oct 14, 2025
    4.0
    Good and clean but no soda fountain out front.
  • SK
    Stephen Kriksciun
    Sep 15, 2025
    4.0
    Slightly bland employee experience could be a little bit better. Food came out quickly but seemed to be a little bit on the bland side too I guess overall it's an average experience it's McDonald's so you'll get with you expect
  • CS
    Clever J. Seguil
    Sep 13, 2025
    4.0
    Es una tienda muy buena y la atención es muy amable y personalizada hablan español e Ingles son muy versátiles
  • AS
    Axel Soto
    Aug 29, 2025
    1.0
    Slowest drive thru in the world. You want to get to work late? come here for a sausage biscuit and small coffee make your wish come true. Miss the old days of fast food restaurants service.

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location?

The McDonald's at 507 Flatbush Ave, Hartford, CT is open daily from 6:00 AM to 11:00 PM for regular dining.

When is the drive-thru open at this McDonald's?

The drive-thru operates daily from 5:00 AM to midnight at this location.