Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and tables.
Customer Experience
Mixed feedback on customer experience, with some praising individual staff members while others reported negative interactions.
Inconsistency
Customers experienced inconsistent service and food quality, describing it as a 'hit or miss'.
SP
Sabrina Pinheiro
Nov 13, 2025
3.0
This McDonald’s offers the Happy Meal with 4 chicken nuggets, but not with 6. When I asked the manager about it, she mentioned I would need to pay an extra $2, which seemed a bit unusual since the price difference isn’t that high. According to the menu, 4 nuggets alone are $2.59. I believe this could have been handled in a friendlier way.
Also, there’s no playground.
JB
José Blondell
Oct 30, 2025
1.0
Exelente
JJ
Josue
Oct 30, 2025
1.0
The employees are the worst. They spend more time talking to each other than actually working. Terrible McDonald's.
What are the regular business hours for this McDonald's location?
This McDonald's in Hartford, CT is open from 7:00 AM to 10:00 PM Monday through Friday and Sunday, and until 11:00 PM on Saturday.
What are the drive-thru hours at this McDonald's?
The drive-thru is open daily from 5:00 AM to midnight.
What delivery services does this McDonald's offer?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order online for delivery or pickup via their delivery URL or through the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
Are there convenient gas stations near this McDonald's?
Yes, nearby gas stations include Gulf and CITGO, which can be useful for customers fueling up before or after their visit.
What other dining options are nearby this McDonald's?
Nearby dining options include Chinese Kitchen and Craftbird Food Truck for customers interested in exploring more restaurants in the area.
Are there any nearby locations where I can handle banking or ATM services?
Yes, several ATMs and banks are nearby, such as Santander Bank ATM, Bank of America Financial Center, and LibertyX Bitcoin ATM, providing convenient financial services near McDonald's.
Does this McDonald's provide WiFi and mobile ordering services?
Yes, the services include WiFi, mobile ordering, mobile offers, McDelivery, drive-thru, and gift cards.