Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,621 reviews
5 stars
623
4 stars
304
3 stars
279
2 stars
119
1 star
296
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior.
Cleanliness
Some reviews mentioned cleanliness issues, including dirty restrooms and unsanitary conditions.
Food Quality
Several customers complained about cold, undercooked, or greasy food, with some noting that the quality did not meet expectations.
Family-Friendly
The location is appreciated for its play area, making it a good spot for families with children.
Management Issues
Customers expressed concerns about poor management and staff training, leading to a lack of efficiency and customer service.
- DKDavid KatzNov 14, 20251.0Left out part of my order, wasn't even busy
- MFMorgan FamilyNov 1, 20251.0Pre ordered through the app and waiting for 15 plus minutes. Drive through customers were going through without waiting but I was asked to wait in a spot and service never came. I eventually had to go inside. So did the other customers who were asked to wait. Awful!
- FSFabio SantanaOct 26, 20255.0Bom atendimento
- NCNaysha CarrionOct 14, 20251.0They gave me the wrong order once I got home and realized I went back and the refused to give me the right order unless I gave them the food that was already in my house and contaminated and had me pay for my order again no discount or anything
- KBKate BergerOct 9, 20252.0The lady this morning at 7 a.m. made everyone wait in the car line and lied to me, saying the coffee machine wasn’t working. She also gave me the wrong amount in my refund. Please hire decent people to work.....or you will lost money
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 214 Prospect Ave, Hartford?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to 12:45 AM Monday through Thursday and Sunday, and from 6:00 AM to 3:30 AM on Friday and Saturday, with Sunday delivery starting at 5:00 AM.
What payment options are accepted at McDonald's on Prospect Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru and WiFi services?
Yes, this location offers Drive-Thru service and free WiFi for customers.
What kind of pickup and delivery services does McDonald's on Prospect Ave provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where can I place an online order for McDonald's at this location?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or via their official delivery site https://mcdonalds.order.online/business/-5579.
Which popular nearby transit station can help customers reach McDonald's at 214 Prospect Ave?
The Kane Street (CDOT station) bus and train station is nearby, making it convenient for customers using public transportation to visit McDonald's.
Are there other dining options close to McDonald's on Prospect Ave?
Yes, nearby dining options include Teriyaki Madness (Asian fusion), Dunkin' (coffee and donuts), Burger King (fast food), and D'Angelo Grilled Sandwiches.
What nearby services might be useful for customers visiting McDonald's at this address?
Nearby services include Sixt Rent A Car for car rentals, Shell gas station with car wash, and various retail stores such as ShopRite and GameStop.
Is there a rewards program available for McDonald's customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program. More details can be found at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.