Brand Certified
McDonald's
3.5(1641 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
214 Prospect Ave, Hartford, CT
06106, United States
Certified by McDonald's • Mar 01, 2026
(860) 523-5303
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,641 reviews
5 stars
629
4 stars
310
3 stars
283
2 stars
119
1 star
300
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy times, with many waiting excessively for their orders.
Staff Attitude
The staff's demeanor was often described as unfriendly or overwhelmed, leading to negative customer experiences.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, contributing to customer dissatisfaction.
Cleanliness
While some customers noted cleanliness in certain areas, others reported unsanitary conditions and a generally dirty environment.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others received cold or poorly prepared items.
- JBJassmin BentleyFeb 17, 20261.0I gave a one star because during the busy times they take one car at a time even though there's 2 lines or they are always parking u for the order and it sucks when u already waited 20+ minutes In line to order. I usually end up having to put my car in park instead of holding the brake pedal down because it takes that long. Usually the person who takes ur order is nice but no one else really speaks even if u try to talk to them. A hey how u doing today goes along way j.s. but it seems like most of the mcds that's owned by the same company is runned like that. No hate to them but this mcds in particular used to be better like 5 years ago not sure what happened
- JSJoe SportelloFeb 15, 20264.0Typical McDonald's fare
- MRMiguel RodriguezFeb 7, 20265.0Fast nice and hot food..
- EHElvis “Kíng” HerreraJan 31, 20263.0Staff is not the friendliest and always seem annoyed and overwhelmed regardless of the time of the day.
- MMMaximoJan 30, 20261.0I have a 20 piece and 2 4 pieces 28 nuggets in total and only 3 sauces is crazy works On top of that all the orders are packed up in one bag Danny Tell your employees to do better I’m tired of this service in the afternoon sucks cause I live right behind this McDonald’s if not I wouldn’t even swing by CHEAP With The sauce !!!!! AND ALL THE MEALS ARE SCRAMBLED IN ONE BAG NEVER FAILS TO AMUSE ME
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 214 Prospect Ave, Hartford?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to 12:45 AM Monday through Thursday and Sunday, and from 6:00 AM to 3:30 AM on Friday and Saturday, with Sunday delivery starting at 5:00 AM.
What payment options are accepted at McDonald's on Prospect Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru and WiFi services?
Yes, this location offers Drive-Thru service and free WiFi for customers.
What kind of pickup and delivery services does McDonald's on Prospect Ave provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where can I place an online order for McDonald's at this location?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or via their official delivery site https://mcdonalds.order.online/business/-5579.
Which popular nearby transit station can help customers reach McDonald's at 214 Prospect Ave?
The Kane Street (CDOT station) bus and train station is nearby, making it convenient for customers using public transportation to visit McDonald's.
Are there other dining options close to McDonald's on Prospect Ave?
Yes, nearby dining options include Teriyaki Madness (Asian fusion), Dunkin' (coffee and donuts), Burger King (fast food), and D'Angelo Grilled Sandwiches.
What nearby services might be useful for customers visiting McDonald's at this address?
Nearby services include Sixt Rent A Car for car rentals, Shell gas station with car wash, and various retail stores such as ShopRite and GameStop.
Is there a rewards program available for McDonald's customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program. More details can be found at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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