Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,627 reviews
5 stars
624
4 stars
305
3 stars
281
2 stars
119
1 star
298
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported slow service, long wait times, and incorrect orders, indicating a significant issue with staff efficiency and training.
Food Quality
Many reviews mentioned cold or undercooked food, with complaints about the overall quality and freshness of the meals.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.
Cleanliness
There were complaints about the cleanliness of the restaurant, with some customers describing unsanitary conditions.
Family-Friendly Environment
Despite the issues, some customers appreciated the play area for children, highlighting it as a positive aspect of the location.
- CGCarroll GG4 days ago3.0It wasn't one of the best experiences; the food made me sick, the service was slow because there was no one to serve, and the place was quite dirty.
- ACAmaryllis CottoJan 3, 20261.0This is the second time at this location where a young lady light skin, with a tattoo on her neck who works in drive thru. Seems to be having a bad day or hates her job. She gives a mean mug, no smile and comes off with an attitude (I place mobile orders frequently. And was not able to enter my receipt Info to the owner on the app) While she handed my bag. Literally pushing it thru my car window. My bag was ripped too. My food was cold and I did not enjoy it. Requesting to suspend her she makes this location look bad. For now on I’ll drive to Flatbush where the workers are professional.
- JMJason MartinDec 17, 20254.0Best Irish cuisine I've had since Dublin.
- JRJennifer RodriguezDec 5, 20253.0They didn't have regular hot coffee only decaf. The workers were very, not in the mood to be there, I get it it was Thanksgiving day but sometimes you just gotta put a smile on and face the pain.
- DKDavid KatzNov 14, 20251.0Left out part of my order, wasn't even busy
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 214 Prospect Ave, Hartford?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to 12:45 AM Monday through Thursday and Sunday, and from 6:00 AM to 3:30 AM on Friday and Saturday, with Sunday delivery starting at 5:00 AM.
What payment options are accepted at McDonald's on Prospect Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru and WiFi services?
Yes, this location offers Drive-Thru service and free WiFi for customers.
What kind of pickup and delivery services does McDonald's on Prospect Ave provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where can I place an online order for McDonald's at this location?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or via their official delivery site https://mcdonalds.order.online/business/-5579.
Which popular nearby transit station can help customers reach McDonald's at 214 Prospect Ave?
The Kane Street (CDOT station) bus and train station is nearby, making it convenient for customers using public transportation to visit McDonald's.
Are there other dining options close to McDonald's on Prospect Ave?
Yes, nearby dining options include Teriyaki Madness (Asian fusion), Dunkin' (coffee and donuts), Burger King (fast food), and D'Angelo Grilled Sandwiches.
What nearby services might be useful for customers visiting McDonald's at this address?
Nearby services include Sixt Rent A Car for car rentals, Shell gas station with car wash, and various retail stores such as ShopRite and GameStop.
Is there a rewards program available for McDonald's customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program. More details can be found at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.