McDonald's

3.3
1713 reviews
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Business Details

1303 Albany Ave, Hartford, CT
06112, United States
(860) 247-3612
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1303 Albany Ave, Hartford, CT
06112, United States

Hours

Reviews

3.3
1,713 reviews
5 stars
552
4 stars
299
3 stars
342
2 stars
147
1 star
373

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty restrooms and a generally unclean environment.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold or improperly cooked items, as well as issues with missing or incorrect orders.

Customer Experience

Several reviews noted a chaotic atmosphere with loitering individuals and poor management, leading to a negative dining experience.

Positive Feedback

Despite the negative reviews, some customers appreciated the fast service and friendly staff during certain visits.
  • AG
    Amanda Grace
    3 days ago
    1.0
    This was the most nastiest McDonald's Ive ever seen. After ordering food I needed to use the bathroom. It was so dirty I went somewhere else. I would never go back if they paid me to. Just gross
  • JS
    jenyli santana
    Nov 14, 2025
    1.0
    Pésimo servicio, el patrono solo tiene a 3 personas atendiendo este lugar que siempre está lleno a capacidad, tiene 3 escuelas alrededor y siempre está lleno de estudiantes más la gente que llega. Siempre están desorganizados e sabido esperar 20 min para un simple mantecado. La verdad tienen a los pobres empleados estresados mentalmente yo no vuelvo y queda al lado de mi casa prefiero ir a otro
  • JH
    Jeremy Huber
    Nov 4, 2025
    1.0
    By far the worst McDonald’s I have ever been to and will never return. Not of the employees are available to help and the inside is disgusting. Paid for my food and got the wrong order staff was rude when trying to get correct food. This place needs to be shut down
  • LC
    Luis Castrellon
    Nov 4, 2025
    3.0
    ⭐⭐⭐ I just ordered because it was dirty. The food was good and filling, and the fries were so good, but the overall experience was less enjoyable due to the cleanliness.
  • AR
    angel roman
    Oct 26, 2025
    1.0
    Smh rude females in there told me to go eat somewhere else all because I said u guys never have nothing how u a restaurant fast food restaurant and u dont have buns thats crazy yall well known for big macs how u not have buns and she told me to go somewhere else instead of offering wat they do have smh rude and lazy staff 🤔
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1303 Albany Ave, Hartford, CT?

McDonald's at 1303 Albany Ave is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.