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McDonald's

3.3
(1730 reviews)

Business Details

1303 Albany Ave, Hartford, CT
06112, United States
(860) 247-3612
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1303 Albany Ave, Hartford, CT
06112, United States

Hours

Reviews

3.3
1,730 reviews
5 stars
555
4 stars
302
3 stars
342
2 stars
148
1 star
383

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported that the restaurant was dirty, with unkempt restrooms and unpleasant odors.

Customer Service

Many reviews highlighted rude and unprofessional staff interactions, with complaints about order accuracy and responsiveness.

Safety Concerns

Several customers expressed concerns about the presence of homeless individuals and unsafe behavior in and around the restaurant.

Service Speed

Customers frequently noted long wait times for orders, both in the drive-thru and inside the restaurant.
  • SC
    Samantha Carr
    1 day ago
    1.0
    This location is the dirtiest ive ever seen in all my life. I walked in and kids were smoking weed. There was garbage EVRRYWHERE. I tried to order at the kiosk and a receipt didnt print. I went to the counter to speak with the manager and the guy asked her to come over and she didn't acknowledge me. This place needs new management
  • EL
    Ezekiel Lee
    Feb 25, 2026
    1.0
    I was disappointed by the way customers are treated. The place was also very dirty and not well maintained.
  • JJ
    JBT
    Feb 16, 2026
    1.0
    Restrooms are locked and no employee has a key for the men's restroom.
  • KS
    Katie skipper
    Feb 5, 2026
    1.0
    This store deserves Negative 10 stars!! The lack of professionalism and the way the employees speak to the guests is atrocious!! Tonight I go in to pick up an Uber delivery order and ask the girl working if they could make fresh fries. She said no. I said wait, what, she said "what, you heard me, I said No! When the bin is empty we'll make new ones, and dont give me the if a customer wants fresh fries we have to make them bs" i had no words and left knowing i didnt want anything from this place again!! Everyday i come for uber and this location should be shut down!! Between the homeless sleeping on tables or asking for money and the students that come in after school and cant act appropriately and respect other guests or staff and the property need to be held accountable for their actions!! Its insane the punks are sitting on tables, smoking weed in vestibule, starting fires in tbe restrooms, dumping urine in the soap dispenser, flooding the toilets, and just acting like animals meanwhile the cops are sitting outside not doing a damn thing!! Thats a daily experience at that location and nothing ever gets better and no one gets held accountable!! Today i go in to find a smashed door because someone didnt like that theu have to close the lobby now between the hours of 2pm and 4pm because high-school aged kids dont know how to act!! THIS IS REDICULOUS AND NEEDS TO CHANGE OR SHUT DOWN!!!
  • FT
    Flavio Tasayco
    Jan 22, 2026
    1.0
    Muy mala experiencia en este lugar, mando A uber o dordash y la gente que trabaja aqui entrega los pedidos sin comfirmar el nombre o el codigo!! LLAME a preguntar y nunca responden!! EL PEOR MC DONALDS DE TODO CONECTICUCC

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1303 Albany Ave, Hartford, CT?

McDonald's at 1303 Albany Ave is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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