Dunkin'

4.0
545 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
129 Weston St, Hartford, CT
06120, United States

Hours

Reviews

4.0
545 reviews
5 stars
284
4 stars
116
3 stars
64
2 stars
22
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Cleanliness

Some reviews mentioned unsanitary conditions, including sightings of roaches and dirty bathrooms.

Product Consistency

There were complaints about inconsistent drink preparation and food quality, with some items being stale or improperly made.

Positive Staff Interactions

Despite negative feedback, several customers praised friendly staff and good service during specific visits.

Operational Issues

Customers noted problems with the store's opening times and slow service, particularly during busy hours.
  • OD
    Obscura Dailen
    1 day ago
    1.0
    horrible service they literally have roaches i over hear the manager talk about it and you can see the roach traps behind every machine if you kneel down! not only did i see one with own eyes in daylight disgusting!
  • DJ
    Dorrie Johnson
    Aug 21, 2025
    1.0
    This Dunkin’ Donuts has crappy service rude people most of the time my order is wrong and they blame the customer. I was just sitting there yet again first rule of any job when you first learn how to do fast food they tell you to repeat the order back to the customer so you know that you get it right They don’t repeat it back. They blame the customer and don’t even know how to make their own products their menus are wrong sometimes and don’t have what you asked for this store. You are people place to go to have breakfast. Sometimes you start their day. You have an opportunity to make people’s day and make sure they have a good day and it will also help you to have a good day the fact that this Dunkin doesn’t seem to understand that is very sad
  • JA
    James Anderson
    Jul 22, 2025
    1.0
    Arlene has terrible customer service. My little brother got confused and thought an order was his. As he went to go grab for it. Your employee rudely snatched the bag from my 11 year old brother. She did not say anything after either like nothing was wrong. I don’t think I’ll come back if you have workers doing that first thing in the morning l
  • TP
    The Professor
    May 31, 2025
    5.0
    This was a great dunkin. I was impressed.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Hartford, CT?

Dunkin' in Hartford is open from 4:30 AM to 9:00 PM Monday through Friday, 5:00 AM to 9:00 PM on Saturdays, and 5:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers delivery service but does not have curbside pickup.