Dunkin'

4.0
546 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
129 Weston St, Hartford, CT
06120, United States

Hours

Reviews

4.0
546 reviews
5 stars
287
4 stars
116
3 stars
64
2 stars
22
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly with mobile app orders and drive-thru service.

Food Quality

While some customers enjoyed the coffee and donuts, others reported stale food and inconsistent drink preparation.

Speed of Service

Service speed is a common complaint, with several reviews noting long wait times and slow service during busy hours.

Cleanliness

The location is generally described as clean, with some customers appreciating the atmosphere and cleanliness of the restaurant.
  • LG
    linda garay
    Dec 12, 2025
    5.0
    Great coffee,
  • JH
    Julia Haynes
    Dec 10, 2025
    5.0
    Very kind employees and good food. One of the more consistent Dunkin locations I’ve been to.
  • DJ
    Dorrie Johnson
    Aug 21, 2025
    1.0
    This Dunkin’ Donuts has crappy service rude people most of the time my order is wrong and they blame the customer. I was just sitting there yet again first rule of any job when you first learn how to do fast food they tell you to repeat the order back to the customer so you know that you get it right They don’t repeat it back. They blame the customer and don’t even know how to make their own products their menus are wrong sometimes and don’t have what you asked for this store. You are people place to go to have breakfast. Sometimes you start their day. You have an opportunity to make people’s day and make sure they have a good day and it will also help you to have a good day the fact that this Dunkin doesn’t seem to understand that is very sad
  • JA
    James Anderson
    Jul 22, 2025
    1.0
    Arlene has terrible customer service. My little brother got confused and thought an order was his. As he went to go grab for it. Your employee rudely snatched the bag from my 11 year old brother. She did not say anything after either like nothing was wrong. I don’t think I’ll come back if you have workers doing that first thing in the morning l
  • MA
    Mohamed Aljahmee
    May 4, 2023
    5.0
    Placed a mobile app order and accidentally entered a different location . Staff at this locations replaced it and refused to charge me again .

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Hartford, CT?

Dunkin' in Hartford is open from 4:30 AM to 9:00 PM Monday through Friday, 5:00 AM to 9:00 PM on Saturdays, and 5:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers delivery service but does not have curbside pickup.