Dunkin'

4.0
846 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
265 Washington St, Hartford, CT
06106, United States

Hours

Reviews

4.0
846 reviews
5 stars
458
4 stars
156
3 stars
109
2 stars
38
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly while others are rude or dismissive.

Cleanliness

Multiple reviews mention unsanitary conditions, including dirty tables and restrooms, which negatively impacted the customer experience.

Order Accuracy

Customers frequently reported issues with incorrect orders, including wrong items and missing components, particularly with mobile and drive-thru orders.

Food Quality

While some customers enjoyed the food and drinks, others reported issues such as stale items and poor presentation.

Speed of Service

Service speed varied, with some customers praising quick service while others experienced long wait times, especially in the drive-thru.
  • EF
    Elijah Fuentes
    Nov 17, 2025
    1.0
    Im going to stop ordering from this spot unfortunalty, ordered a mobile order and had a disagreement due to a coffee being wrong, i turned around and came back to try and get the coffee adjusted. I spoke with the worker who was very unprofessional and rude. I showed her the receipt and she kept repeating to me that the order did not get received that way and that we messed up after repeatedly showing her the receipt which didnt have the coffee they made on it. She said its free just take it, it was only free because we used our rewards and claimed it. No Matter what i said she didnt budge, i felt like i was talking to a wall. I left the coffee there and went home to find out that the entire order was wrong, my sandwich was an egg and cheese, i dont eat pork due to religious and health reasons and they added bacon. Extremely dissapointed because its close to where i live, they changed the workers like clockwork and its never for the better. Last time ill be ordering from there.
  • DS
    Darlena-Jo Smith
    Oct 28, 2025
    5.0
    I just love Dunkins coffee
  • JS
    Jorisel Severino
    Sep 30, 2025
    3.0
    It was berry busy my other was not good
  • MS
    Merida Santiago
    Aug 20, 2025
    5.0
    Todo bien la chica muy amable y atenta,lo único que no puso la tapa bien y me quemé las manos🥺🥺
  • DR
    Donal Sierra Rodriguez
    Aug 16, 2025
    5.0
    Excelente

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Hartford, CT?

Dunkin' in Hartford, CT is open from 4:30 AM to 10:00 PM every day of the week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.