Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported mixed experiences with service, noting both friendly and rude staff, as well as issues with order accuracy.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the afternoons, with dirty tables and unsanitary conditions.
Location Hours
The business has received complaints about inconsistent hours, particularly being closed on weekends, which disappointed many customers.
Food Quality
While some customers enjoyed their food and drinks, others reported issues with incorrect orders and food quality, including stale items.
Atmosphere
The atmosphere was criticized for being affected by loitering and noise, especially during busy hours.
CR
Curtis Richards
6 days ago
1.0
Slow line , walked in waited 10-15mins walked out
DD
D00M
Dec 28, 2025
3.0
Cashier was very rude!
MP
Mike Packer
Dec 9, 2025
3.0
Downtown Hartford location is closed on the weekends not good at all
AA
Alexander
Nov 8, 2025
5.0
This place is awesome when I'm going to/from work just wished they'd be open on Sundays like before.
RC
Raiden Cook
Nov 5, 2025
1.0
We went during Halloween for the donut thing and arrived at about 6:50, we waited a bit for them to notice us and they said they weren't doing it anymore and it ended at 7. Now mind you they still had donuts out and everything, and it was 10 minutes until it closed, they were also a bit rude besides a dude who gave us goodies bags as an apology. Crayons, tattoos, and candy. Overall it sucked, on top of my normal food orders getting messed up, altered, or waiting after the people who came after me for my food.
What are the regular operating hours for Dunkin' at 20 Central Row, Hartford, CT?
Dunkin' at 20 Central Row is open Monday through Friday from 4:30 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently featured at Dunkin'?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
How can I order ahead to make my visit to Dunkin' faster?
You can order ahead using the Dunkin’ mobile app available on iOS and Android or via the online order link to enjoy a fast grab and go experience.
What meals does this Dunkin' location serve?
This Dunkin' location serves breakfast, lunch, and brunch.
Is there a drive-thru service available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
What nearby places can I visit around Dunkin' at 20 Central Row?
Nearby places include the Connecticut's Old State House, Museum of Natural & Other Curiosities, and the Site of The World's First Pay Phone.
Are there transportation options close to Dunkin' for easy access?
Yes, Central Row and Travelers transportation hub is nearby, providing convenient travel options to and from Dunkin'.
What other services or businesses are located near this Dunkin'?
Nearby services include Sebastion and Company Salon, Almada shoe repair, Executive Cleaning Services, and several corporate offices such as Urban Alliance and Commprise, Inc.
Does Dunkin' offer any special menu items to satisfy different dietary preferences?
Dunkin' offers a variety of items including vegetarian options on their menu, serving coffee, espresso, donuts, breakfast sandwiches, and tea to satisfy diverse cravings.
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