Dunkin'

4.3
414 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20 Central Row, Hartford, CT
06103, United States

Hours

Reviews

4.3
414 reviews
5 stars
259
4 stars
88
3 stars
28
2 stars
22
1 star
17

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unresponsive employees.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.

Order Accuracy

There were multiple complaints about incorrect orders and misunderstandings, leading to customer dissatisfaction.

Atmosphere

The atmosphere received mixed feedback, with some praising the friendly environment while others noted issues with loitering and noise.

Product Quality

While many enjoyed the food and drinks, there were complaints about the quality of coffee and food items being stale or poorly made.
  • AA
    Alexander
    Nov 8, 2025
    5.0
    This place is awesome when I'm going to/from work just wished they'd be open on Sundays like before.
  • RC
    Raiden Cook
    Nov 5, 2025
    1.0
    We went during Halloween for the donut thing and arrived at about 6:50, we waited a bit for them to notice us and they said they weren't doing it anymore and it ended at 7. Now mind you they still had donuts out and everything, and it was 10 minutes until it closed, they were also a bit rude besides a dude who gave us goodies bags as an apology. Crayons, tattoos, and candy. Overall it sucked, on top of my normal food orders getting messed up, altered, or waiting after the people who came after me for my food.
  • RR
    Robin Roberts
    Oct 12, 2025
    2.0
    Not a great place to be!!
  • JP
    Javier Pichardo
    Oct 1, 2025
    5.0
    Un lugar, tranquilo y muy limpio para disfrutar de una rica Donnall. Recomiendo Boston Crema
  • MR
    Marcia Rosa
    Sep 10, 2025
    1.0
    Worst experience ever. Cashier didn't understand English the person she called over to help their speech wasn't any better. They both never heard of the drink I was ordering (new pumpkin ice coffee) no one could answer any of my questions. I ended up just leaving this is why I stick with starbucks

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 20 Central Row, Hartford, CT?

Dunkin' at 20 Central Row is open Monday through Friday from 4:30 AM to 6:00 PM and is closed on Saturdays and Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.