Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unresponsive employees.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.
Order Accuracy
There were multiple complaints about incorrect orders and misunderstandings, leading to customer dissatisfaction.
Atmosphere
The atmosphere received mixed feedback, with some praising the friendly environment while others noted issues with loitering and noise.
Product Quality
While many enjoyed the food and drinks, there were complaints about the quality of coffee and food items being stale or poorly made.
AA
Alexander
Nov 8, 2025
5.0
This place is awesome when I'm going to/from work just wished they'd be open on Sundays like before.
RC
Raiden Cook
Nov 5, 2025
1.0
We went during Halloween for the donut thing and arrived at about 6:50, we waited a bit for them to notice us and they said they weren't doing it anymore and it ended at 7. Now mind you they still had donuts out and everything, and it was 10 minutes until it closed, they were also a bit rude besides a dude who gave us goodies bags as an apology. Crayons, tattoos, and candy. Overall it sucked, on top of my normal food orders getting messed up, altered, or waiting after the people who came after me for my food.
RR
Robin Roberts
Oct 12, 2025
2.0
Not a great place to be!!
JP
Javier Pichardo
Oct 1, 2025
5.0
Un lugar, tranquilo y muy limpio para disfrutar de una rica Donnall. Recomiendo Boston Crema
MR
Marcia Rosa
Sep 10, 2025
1.0
Worst experience ever. Cashier didn't understand English the person she called over to help their speech wasn't any better. They both never heard of the drink I was ordering (new pumpkin ice coffee) no one could answer any of my questions. I ended up just leaving this is why I stick with starbucks
What are the regular operating hours for Dunkin' at 20 Central Row, Hartford, CT?
Dunkin' at 20 Central Row is open Monday through Friday from 4:30 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently featured at Dunkin'?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
How can I order ahead to make my visit to Dunkin' faster?
You can order ahead using the Dunkin’ mobile app available on iOS and Android or via the online order link to enjoy a fast grab and go experience.
What meals does this Dunkin' location serve?
This Dunkin' location serves breakfast, lunch, and brunch.
Is there a drive-thru service available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
What nearby places can I visit around Dunkin' at 20 Central Row?
Nearby places include the Connecticut's Old State House, Museum of Natural & Other Curiosities, and the Site of The World's First Pay Phone.
Are there transportation options close to Dunkin' for easy access?
Yes, Central Row and Travelers transportation hub is nearby, providing convenient travel options to and from Dunkin'.
What other services or businesses are located near this Dunkin'?
Nearby services include Sebastion and Company Salon, Almada shoe repair, Executive Cleaning Services, and several corporate offices such as Urban Alliance and Commprise, Inc.
Does Dunkin' offer any special menu items to satisfy different dietary preferences?
Dunkin' offers a variety of items including vegetarian options on their menu, serving coffee, espresso, donuts, breakfast sandwiches, and tea to satisfy diverse cravings.