Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
417 reviews
5 stars
260
4 stars
88
3 stars
30
2 stars
22
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor communication.
Cleanliness
Concerns about cleanliness, particularly in the afternoons, with reports of dirty tables and unsanitary conditions.
Operational Hours
Customers expressed frustration over inconsistent hours, particularly being closed on weekends.
Order Accuracy
Frequent complaints about incorrect orders and issues with food preparation.
Overall Experience
While some customers enjoyed their visits, many expressed dissatisfaction with service quality and product consistency.
- DDD00MDec 28, 20253.0Cashier was very rude!
- MPMike PackerDec 9, 20253.0Downtown Hartford location is closed on the weekends not good at all
- AAAlexanderNov 8, 20255.0This place is awesome when I'm going to/from work just wished they'd be open on Sundays like before.
- RCRaiden CookNov 5, 20251.0We went during Halloween for the donut thing and arrived at about 6:50, we waited a bit for them to notice us and they said they weren't doing it anymore and it ended at 7. Now mind you they still had donuts out and everything, and it was 10 minutes until it closed, they were also a bit rude besides a dude who gave us goodies bags as an apology. Crayons, tattoos, and candy. Overall it sucked, on top of my normal food orders getting messed up, altered, or waiting after the people who came after me for my food.
- RRRobin RobertsOct 12, 20252.0Not a great place to be!!
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 20 Central Row, Hartford, CT?
Dunkin' at 20 Central Row is open Monday through Friday from 4:30 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently featured at Dunkin'?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
How can I order ahead to make my visit to Dunkin' faster?
You can order ahead using the Dunkin’ mobile app available on iOS and Android or via the online order link to enjoy a fast grab and go experience.
What meals does this Dunkin' location serve?
This Dunkin' location serves breakfast, lunch, and brunch.
Is there a drive-thru service available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
What nearby places can I visit around Dunkin' at 20 Central Row?
Nearby places include the Connecticut's Old State House, Museum of Natural & Other Curiosities, and the Site of The World's First Pay Phone.
Are there transportation options close to Dunkin' for easy access?
Yes, Central Row and Travelers transportation hub is nearby, providing convenient travel options to and from Dunkin'.
What other services or businesses are located near this Dunkin'?
Nearby services include Sebastion and Company Salon, Almada shoe repair, Executive Cleaning Services, and several corporate offices such as Urban Alliance and Commprise, Inc.
Does Dunkin' offer any special menu items to satisfy different dietary preferences?
Dunkin' offers a variety of items including vegetarian options on their menu, serving coffee, espresso, donuts, breakfast sandwiches, and tea to satisfy diverse cravings.