Dunkin'

3.9
336 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
25 Albany Ave, Hartford, CT
06120, United States

Hours

Reviews

3.9
336 reviews
5 stars
184
4 stars
57
3 stars
31
2 stars
13
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unprofessional behavior from staff, with some describing humiliating experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and food preparation, leading to customer dissatisfaction.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary.
  • MM
    Marshallee Mcdonald
    Dec 19, 2025
    4.0
    Very rude staff the cashier was rude
  • ND
    Nicole Daniels
    Dec 10, 2025
    1.0
    December 10th 2025 of winning there today about 1:30 p.m. there was nobody there in the lobby see anyone at the cash register but I heard people talk so I let them know that I was out there waiting to be served Heard one voice said could I please wait a moment I waited for 2 minutes seeing someone come out plug something in and walk back towards the back and never serves me I walked out bad service
  • MB
    Mo Betta
    Dec 9, 2025
    1.0
    WORST DUNKIN TO EVER EXIST ALL THE WORKERS ARE TERRIBLE SERVICE NEEDS TO BE SHUT DOWN
  • SN
    San Nelson
    Dec 7, 2025
    5.0
    The lady whonhelped me was very nice and personable. The place was also nicely decorated for christmas do my kids loved that.
  • VW
    Vonne's world
    Dec 7, 2025
    3.0
    It’s like you have to go in or the order is not right . It would also be nice if they pick up the phone or delete the door dash app if you don’t want to take time and actually get it right . And I dine in and take out . A lot of chaos so I get it as well .

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 25 Albany Ave in Hartford, CT?

Dunkin' is open from 5:00 AM to 7:00 PM Monday through Friday, and from 5:00 AM to 7:00 PM on weekends as well.

Does this Dunkin' location offer delivery or pickup services?

Yes, Dunkin' at 25 Albany Ave provides both curbside pickup and delivery services for your convenience.