Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
429 reviews
5 stars
221
4 stars
72
3 stars
48
2 stars
17
1 star
71
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, with customers feeling disrespected and poorly treated.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.
Service Speed
While some customers experienced quick service, others noted long wait times, particularly in the drive-thru.
Cleanliness
The location was generally described as clean, but some customers mentioned issues with the availability of supplies like toilet paper.
Mixed Experiences
Feedback varied widely, with some praising the service and quality while others expressed dissatisfaction, indicating inconsistency in customer experiences.
- GGGladys GonzalezOct 23, 20255.0Love going inside b4 work
- RRR.Oct 15, 20251.0The employees are so LOW CLASS & TRASHY. I asked for a little bit of ice and extra cream in my strawberry refresher. The girl at the window was getting an attitude every time she spoke. When I got to the window I had regular cream and a full cup of ice. When I POLITELY asked for it to be made the way I asked, this lady who was further inside of the window started screaming and swearing about my mother and I wanting less ice. LITERALLY at the top of her lungs & going off about people thinking less ice means they get more drink. More cream actually gives me less of a drink once it's stirred, so it was a stupid argument and a crazy thing to get mad over when she made my drink incorrectly. I plan on contacting someone in the head office directly because, judging by all these reviews, this horrible staff has been an issue for a while and no one has fired these two horrendous women & given the job to people who should be working in customer service.
- RLRise & shine Daycare LLCOct 8, 20251.0I am very das, there is a lady that with all due respect I don’t think she should be working in this industry. I believe we need to have a simple personality to work with people. She was extremely rude, and begin to yell because she couldn’t hear me. Which I understand I was in the passenger seat, but I believe there are ways to say things specially if you are working with people. I know Dublin donuts is a huge industry and won’t loose customer because of it, but I believe a business should expand their quality of service and seek to grow in the industry
- GCGerardo CapchaSep 7, 20251.0The staff is very rude, they are not at all attentive.
- SMSofia MAug 31, 20251.0These employees are miserable and they do not care about your order or business. This location needs to be either demolished or atleast taken under new management. The WORSE D&D in Hartford
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Hartford, CT?
Dunkin' in Hartford, CT is open from 4:30 AM to 9:00 PM Monday through Friday, 5:00 AM to 8:00 PM on Saturdays, and 5:00 AM to 7:00 PM on Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services to its customers.
What new holiday drinks are available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season at Dunkin'.
Can I order ahead using a mobile app for a faster experience at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on Apple and Android stores for a quick grab and go experience.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch meals daily, with a variety of coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at the Dunkin' Hartford location?
Yes, this Dunkin' location features a drive-thru for convenient service.
What payment methods are accepted at this Dunkin' location?
Dunkin' accepts both credit and debit cards for payment.
Which nearby fast food restaurants can I visit near Dunkin' at 475 Flatbush Ave?
Nearby fast food options include Taco Bell, Long John Silver’s | Taco Bell, McDonald's, and Popeyes® Louisiana Kitchen.
If I'm visiting Dunkin', what nearby shopping centers or stores can I check out?
Near Dunkin', you can visit the Charter Oak Marketplace shopping center, as well as stores like Fine Gold jewelry store, Sally Beauty, Rainbow Shops, and Snipes USA.
Are there other coffee shops nearby if I want more options besides Dunkin'?
Yes, there is another Dunkin' Donuts nearby offering coffee, donuts, and restaurant services.