Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted consistently rude and unprofessional staff, with complaints about poor service and lack of attentiveness.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong drinks.
Speed of Service
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
Mixed Experiences
While some customers praised the quality of food and service, others expressed dissatisfaction, indicating a lack of consistency.
VS
Vanessa Santiago
Dec 30, 2025
1.0
Pésimo el servicio muy lentos y no atienden a los clientes y personas diambulantes durmiendo dentro del restaurante
BB
Bob
Dec 25, 2025
1.0
Some of the worst iced donuts ever seen also when my order was taken I had to wait almost 5 minutes just to get the workers attention. Very disappointing
NH
Nicole Hokansson
Dec 4, 2025
1.0
Rude. Handed me my stuff, I said thank you, she literally silently walked away. Sorry for ruining your day I guess
GG
Gladys Gonzalez
Oct 23, 2025
5.0
Love going inside b4 work
RR
R.
Oct 15, 2025
1.0
The employees are so LOW CLASS & TRASHY. I asked for a little bit of ice and extra cream in my strawberry refresher. The girl at the window was getting an attitude every time she spoke. When I got to the window I had regular cream and a full cup of ice. When I POLITELY asked for it to be made the way I asked, this lady who was further inside of the window started screaming and swearing about my mother and I wanting less ice. LITERALLY at the top of her lungs & going off about people thinking less ice means they get more drink. More cream actually gives me less of a drink once it's stirred, so it was a stupid argument and a crazy thing to get mad over when she made my drink incorrectly. I plan on contacting someone in the head office directly because, judging by all these reviews, this horrible staff has been an issue for a while and no one has fired these two horrendous women & given the job to people who should be working in customer service.
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: