When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Hamden. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Several customers reported issues with food quality, including burnt wings, incorrect orders, and unsanitary conditions.
Customer Service
Mixed reviews on customer service; while some praised the friendly staff, others experienced rudeness and lack of attention.
Cleanliness
Concerns were raised about cleanliness, particularly regarding the kitchen environment and staff hygiene.
Service Speed
Some customers appreciated the quick service, while others faced long wait times for orders.
NG
nyah gomez
Dec 13, 2025
1.0
My chicken wings had FEATHERS all over them, had to throw the entire order away! YUCK!
MM
Mallory
Nov 9, 2025
1.0
Ya'll. This place is ROUGH! I walked in here on a rainy night and look up to see water literally pouring out of the roof of the building right where the kitchen opens up into the register area. They have buckets all over the floor trying to collect the rain water 💧 😒 it gets worse. I realize that the water is falling RIGHT NEXT TO THE FRYER. Talk about ridiculously dangerous for these poor kids. Water falling in a deep fryer can cause steam to build up which can potentially burn the person. It can cause smoke, which isn't safe to breathe. The steam can cause the oil to shoot out and splatter. If you're lucky you get a minor burn. Unlucky? Seriously burnt. Super unlucky!? It can cause a fire 🔥 on top of that I'm watching the kids working and they are literally skating across the kitchen floor like it's an ice rink. Grease and water accumulated all around the base of the fryers. Lucky? Slip and fall and get hurt. SUPER UNLUCKY!? Fall in the damn fryer or knock the thing over. This angered me to no end. I ran restaurants for years. I worked in restaurants for even longer! I am well aware of the slumlord landlords who charge an arm and a leg for rent and don't maintain the property these businesses are inside of. I'm also very familiar with greedy,cl corporate restaurants that care about one thing and one thing only. The bottom line. I'm aware of franchise owners who, again, only care about their bottom dollar, viewing each young staff member as totally expendable. I am also a mother to two teen boys and watching these young men working in these foul conditions made my blood boil. They need to close this place while all necessary repairs are made. Most fryers are on wheels, roll it away from the holes in the roof!?
Anyway.... this place was packed. I was picking up an order for someone and was going to add my own food to it. Once I saw the conditions, I didn't order anything. I'm going to contact the health department tomorrow.
DM
Dj Mousey
Nov 5, 2025
1.0
Terrible, terrible , terrible!! I got a Cajun sandwich and they they messed up amd accidentally dipped it in the Louisiana rub but then still dipped it in Cajun which I didn’t notice till I got home so the sandwich was extra spicy and not tolerable. I also got a three piece Korean bbq they put way too much sauce and the fries were mixed with hard crunchy old fries. They need to do better cause now they’re playing with people’s money at this point it’s like gambling you don’t know if it’s a win or lose till you get it home and try it. I’m so disappointed now I have to buy myself something else to eat. Threw away the sandwich cause I was so mad I couldn’t eat it!
GC
Gerardo Cedeno
Oct 16, 2025
1.0
This review is solely based on customer service.
I walked in and wasn’t acknowledged for the first five minutes. Both cashiers were just sitting around doing absolutely nothing. I had to ask for help before anyone even attempted to take my order.
First impressions are crucial in any business — they’re what make customers want to return. Unfortunately, this experience didn’t leave a good one.
JS
John Smith
Sep 5, 2025
2.0
My first time trying wing stop and let me tell you, wing stops bone in wings are disgusting.
The staff was friendly and pleasant though. And the restaurant was clean.
Try it for yourself though. Maybe you'll like it. Start with 10 wings first though before you buy a whole bunch. Maybe they have better chicken tenders?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the regular operating hours for Wingstop in Hamden?
Wingstop Hamden is open daily from 10:30 AM to 1:00 AM for dine-in, takeout, and delivery services.
Can I pick up my order in-store at Wingstop Hamden?
Yes, in-store pickup is available daily from 10:30 AM to 1:00 AM.
Is there a drive-through service at Wingstop Hamden?
No, Wingstop Hamden does not have a drive-through; it is closed for drive-through services every day of the week.
What payment methods does Wingstop Hamden accept?
Wingstop Hamden accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Hamden located?
Wingstop Hamden is located at 2100 Dixwell Ave, Suite 186, Hamden, CT 06514, United States.
How can I order online from Wingstop Hamden?
You can order online via their menu page at https://www.wingstop.com/location/wingstop-2318-hamden-ct-06514/menu for pickup or delivery.
What nearby places can I visit before or after dining at Wingstop Hamden?
Nearby you can visit places like Starbucks for coffee, Malik, Rahul DDS dental office for health needs, or enjoy the fitness centers like Planet Fitness and R3 Fitness.
Are there retail stores near Wingstop Hamden where I can shop?
Yes, there are several retail options nearby including Marshalls, SKECHERS Warehouse Outlet, Payless ShoeSource, and Verizon stores.
What other dining options are close to Wingstop Hamden?
Other nearby dining options include Subway, Wings Over Hamden, Pacific Buffet, and Wood-n-Tap Bar & Grill if you're interested in variety after your visit.