Wendy's

3.3
1296 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2195 Dixwell Avenue, Hamden, CT
06514, United States

Hours

Reviews

3.3
1,296 reviews
5 stars
423
4 stars
263
3 stars
182
2 stars
107
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and inefficient order handling.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Staff Attitude

There were numerous complaints about staff being rude or unhelpful, contributing to a negative customer experience.

Cleanliness

Several customers noted that the restaurant was dirty and poorly maintained, with issues like trash accumulation and unclean tables.

Communication Issues

Customers experienced confusion regarding operating hours and menu availability, often leading to frustration.
  • CN
    Cori Nunley
    Dec 24, 2025
    3.0
    The cashier in the drive thru was very nice! The people who collected and prepared our order, did a horrible job for paying $32.00, here on Dixwell Ave. When I order a signature salad, let me know, if you do not have all ingredients...how do I have an apple pecan salad but no pecans and 2 little cheese crumbles. My son got a biggie bag, he didn't have any fries. I'll be back the day after Christmas to get my stuff(that's how come I'm on here posting proof) #keep inventory #communicate to the paying drive thru customer # EverydayEverytime! # DoYourBestWork!
  • TM
    Troy Carter M
    Dec 19, 2025
    1.0
    This location keeps the door locked during breakfast hours. It still allows you to make orders on the app and doesn't serve you. When I called them, there were people bickering in Spanish in the background but no one responded to me.
  • MM
    Mallory
    Dec 19, 2025
    5.0
    This place is run really well. The staff members are polite, always cleaning stuff, you don't have to wait forever when you come to pick up food. Side note: the parking lot lamp posts and outdoor lights are literally going to give somebody a seizure. They blink LIKE CRAZY and they've been doing this forever. Fix the lights!!!!
  • GU
    Google user unkown
    Dec 16, 2025
    1.0
    Fix your outdoor lights this place is such a dump
  • HG
    Heather Gaffan
    Dec 6, 2025
    1.0
    DO NOT listen to what the app or even wendys.com says as far as them being open. After doing my weekly shopping I placed a mobile order well after 8a. Got to the drive up screen got nothing but crickets. Go to the window and tucked away is a female playing on her phone. Ok whatever no big deal so I wait. 5 min later nobody comes around so I beep in which phone girl comes to the window with nothing but attitude. I explain that I was there to pick up my mobile order. She proceeds to yell at me that they don't open until 9. Well the app and building all say otherwise. She continues being disrespectful so l left and went next door to Burger King. I hope she wasn't the manager because if she is they've got HUGE problems

Frequently Asked Questions About Wendy's

Is Hamden Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 2195 Dixwell Avenue in Hamden, CT currently open?

Yes! Wendy's in Hamden, CT is open and committed to serving quality food through dine-in, drive-thru, and delivery options.