Dunkin'

2.5
252 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hamden, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
244 Skiff St, Hamden, CT
06517, United States

Hours

Reviews

2.5
252 reviews
5 stars
60
4 stars
27
3 stars
22
2 stars
23
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20 minutes, especially in the drive-thru.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Management Issues

Several customers pointed out that the location appears to be understaffed and poorly managed, impacting service quality.

Cleanliness

There were reports of unsanitary conditions, including dirty tables and unkempt staff, which detracted from the overall experience.
  • JC
    Joshua Cosme
    Nov 8, 2025
    1.0
    Poor attitude. Very unprofessional I’d rather drive 10 more minutes down the road to the other one
  • MM
    maria
    Nov 1, 2025
    1.0
    waited at the front with 3 other customers for 15 mins while the employees consistently walked by and ignored us. we all left before ordering anything
  • SG
    Schantel Gay
    Nov 1, 2025
    1.0
    Service is extremely slow here especially on a Saturday morning rush you will be in the driveway for 40 mins the minimum .Staff is not welcoming and have a l attitude and have no problem having you wait . This location need new supervision and more a staff ready and willing to work . Sad that it is in convenient location but poor customer service and wait time for a large coffee is outrageous.
  • LL
    littledebby01
    Sep 21, 2025
    1.0
    This place is awful and there’s always a long wait with no customers , food comes out cold or burnt black . Every time I go through the drive thru you can smell pot . Last time I went through and could smell it and went to drive up after placing my order and one of the employees was sitting in the steps outside the back door smoking a joint right next to the drive through land . I was in my car looking on my phone and taking a pic of myself and my kid who just came home from college two days before . The employee walked back into the store and then came outside and stormed up to my car window and yelled at me “excuse me , why are you taking pictures of me” , I told her I wasn’t and she stormed off . Maybe if she wasn’t doing drugs while working she wouldn’t be so paranoid . I know it’s legal in this state but while working ? I will never use this location again , not once has it been even an “ok” experience
  • JC
    Jodi Como
    Sep 20, 2025
    1.0
    I literally sat in the drive through for 30 min. This has got to be the absolute slowest Dunkin at no fault of the people who work there! There never seems to be more than one or 2 people working. I have even tried ordering ahead on the app and it’s never ready when I get there and I still have to wait 15-20 min. The workers are miserable and often rude but I can’t blame them, they probably are miserable!!! 😞

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 244 Skiff St, Hamden, CT?

Dunkin' at 244 Skiff St, Hamden, CT is open every day from 5:00 AM to 6:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.