Dunkin'

3.5
217 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hamden, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3300 Whitney Ave, Hamden, CT
06518, United States

Hours

Reviews

3.5
217 reviews
5 stars
83
4 stars
42
3 stars
36
2 stars
12
1 star
44

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported that the store was dirty, with unclean bathrooms and sticky floors.

Service Speed

Numerous reviews highlighted slow service, with long wait times for orders, even when the store was not busy.

Customer Service

Feedback indicated poor customer service, with rude staff and a lack of urgency in addressing customer needs.

Order Accuracy

Several customers experienced issues with incorrect orders and a lack of attention to detail from staff.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
  • RK
    Robert Krause
    Nov 9, 2025
    3.0
    Same as all of them
  • GN
    Game with no name
    Oct 30, 2025
    5.0
    Met a guy named James and a few of his fellas today and they might’ve been the funniest people to order through. Not to mention this place is spotless and the service was insanely quick. Highly recommend coming to this place it’s quick good quality and fun.
  • AC
    Aline Cunha
    Oct 25, 2025
    1.0
    I usually visited this place but i stopped because it is always dirty, and the service is not good.
  • AL
    Angelina Lifrieri
    Oct 25, 2025
    1.0
    This Dunkin’ Donuts is hands down one of the worst I’ve ever been to, and I honestly don’t understand how it’s still open. The employees have zero sense of urgency or care for their customers — they’re always sitting around at a table behind the counter, eating, talking, or staring at their phones instead of helping the people waiting to order. Every single time I come here, my order is either wrong, cold, or made with no effort at all, and it’s become a running joke between me and my friends about how this location can never get anything right. The store itself is disgusting — the garbage bins are always overflowing, the floors are sticky, and it looks like nobody has cleaned the place in days. My friend recently ordered an avocado toast, and they dumped so much “everything bagel” seasoning on top that there was barely any avocado left — it was basically just a pile of salt and seeds on a dry piece of bread. It’s obvious that the workers here have no pride in their job and no interest in making sure customers leave satisfied. If I could give this place zero stars, I absolutely would, because Dunkin’ should be embarrassed to have their name on this location.
  • BM
    Bobbie The Awesome Malatesta
    Oct 16, 2025
    1.0
    What is the point of having a mobile app to expedite orders when everyone who comes in after you gets theirs first. It took us 22 mins to get our order of a hot and cold coffee, two muffins, and a donut and the coffees where already done we were just waiting on the food items for over 10 minutes and they just have to be bagged. The store was filthy the floors were gross and there were no paper towels or toilet papers in the bathroom. There were 4 women working, no drive through consuming their energy and less than 6 customers in the 20 minutes we were standing there. The one that seemed to be cooking the eggs and touching the food products had her long hair down near the food. I had to beg for my last two items and the girl with the two colored hair couldn’t be bothered to walk it down to me and addressed me as “hey spidey” to go to the other end to get the donut from her. Absolute worst Dunkin experience ever!!!!!!!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hamden, CT?

Dunkin' in Hamden, CT is open every day from 5:00 AM to 5:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.