Dunkin'

3.5
218 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hamden, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3300 Whitney Ave, Hamden, CT
06518, United States

Hours

Reviews

3.5
218 reviews
5 stars
84
4 stars
42
3 stars
36
2 stars
12
1 star
44

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the store and bathrooms, with reports of dirty floors and overflowing garbage bins.

Service Speed

Customers frequently complained about slow service, with long wait times for both in-store and mobile orders.

Staff Attitude

There were numerous reports of rude and unprofessional behavior from staff, including dismissive attitudes and lack of urgency.

Order Accuracy

Many customers experienced issues with incorrect orders and poor handling of complaints, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good service.
  • KS
    Kristin Stockman
    1 day ago
    5.0
    James was very sweet when preparing my mobile order, and patient when I had to change it due to being out of sausage. When I was about to leave the store I clumsily spilled my entire large iced latte all over the floor; and he immediately offered a free replacement as he got the mop. He was nice to talk to as he cleaned the spill! The other person on shift also made my replacement incredibly fast, I wish I was able to get his name. Overall, the current workers have really improved my experience for this Dunkin location. Keep it up y’all!
  • RK
    Robert Krause
    Nov 9, 2025
    3.0
    Same as all of them
  • GN
    Game with no name
    Oct 30, 2025
    5.0
    Met a guy named James and a few of his fellas today and they might’ve been the funniest people to order through. Not to mention this place is spotless and the service was insanely quick. Highly recommend coming to this place it’s quick good quality and fun.
  • AC
    Aline Cunha
    Oct 25, 2025
    1.0
    I usually visited this place but i stopped because it is always dirty, and the service is not good.
  • AL
    Angelina Lifrieri
    Oct 25, 2025
    1.0
    This Dunkin’ Donuts is hands down one of the worst I’ve ever been to, and I honestly don’t understand how it’s still open. The employees have zero sense of urgency or care for their customers — they’re always sitting around at a table behind the counter, eating, talking, or staring at their phones instead of helping the people waiting to order. Every single time I come here, my order is either wrong, cold, or made with no effort at all, and it’s become a running joke between me and my friends about how this location can never get anything right. The store itself is disgusting — the garbage bins are always overflowing, the floors are sticky, and it looks like nobody has cleaned the place in days. My friend recently ordered an avocado toast, and they dumped so much “everything bagel” seasoning on top that there was barely any avocado left — it was basically just a pile of salt and seeds on a dry piece of bread. It’s obvious that the workers here have no pride in their job and no interest in making sure customers leave satisfied. If I could give this place zero stars, I absolutely would, because Dunkin’ should be embarrassed to have their name on this location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hamden, CT?

Dunkin' in Hamden, CT is open every day from 5:00 AM to 5:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.