Dunkin'

3.6
216 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hamden, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1900 Dixwell Ave, Hamden, CT
06514, United States

Hours

Reviews

3.6
216 reviews
5 stars
102
4 stars
32
3 stars
24
2 stars
7
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including unfriendly staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and food handling practices.

Product Availability

Many customers expressed frustration over the lack of available menu items, including donuts and bagels, especially during peak hours.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising the service while others reported rude behavior from specific employees.

Overall Experience

While some customers had positive experiences and enjoyed the coffee and food, many others indicated dissatisfaction with the overall service and management.
  • BE
    burak eldemir
    Nov 2, 2025
    1.0
    Always missing items.
  • ML
    Mariah Lee
    Nov 1, 2025
    1.0
    November 1st and there is NO BAGELS ONLY ENGLISH MUFFINs & croissants! NO BACON COFFEE HAD COFFEE GRINDS IN MY CUP. Don’t waste your time or money. Oh and please get a MANAGER who has customer service skills. If she doesn’t want to work there then she should leave. Every morning she’s miserable with a face, you bring anything to her attention and she’s super dry and doesn’t care to resolve the issue. DO BETTER DUNKIN
  • ZS
    Zulaiska Seguinot
    Oct 25, 2025
    5.0
    Every single time I come to this Dunkin I have always felt welcomed, not only that this particular time I came in from a different Dunkin down the street from dixwell where they didn't want to remake my drink even after I just kindly asked him if they can just change it because it wasn't done correctly, I brought this drink to this Dunkin and also ordered some food because they were all out in the other dunkin' donuts and they kindly ended up even changing my drink because I didn't want to throw it out and just wanted them to add whatever needed to be added. The girls are very polite the place is always inviting and decorated very cute which is why I will continue to come here instead of the other ones no matter how far it is from my home. The girls always do such a great job to be accommodating and I appreciate their service very much
  • YB
    Yve Bartolomei
    Sep 13, 2025
    1.0
    I will never come here again. Unfriendly workers. Never said thank you. Screwed up my order and never apologized. I asked if they offered a senior discount. Server said no and the person making food said they need all the money they can get. HORRIBLE SERVICE. VERY RUDE. UGH.
  • SS
    Seth Slomka
    Aug 13, 2025
    1.0
    Literal criminals. Placed on order on the Dunkin app, they could not fulfill the order. Ask for a refund, they refunded the dollar amount to a gift card but kept the change. I guess the change was too hard to type into the gift card refund amount.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hamden, CT?

Dunkin' in Hamden, CT is open daily from 4:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services for customer convenience.