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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(346 reviews)

Business Details

1950 State St, Hamden, CT
06517, United States
(203) 562-7701
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hamden, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1950 State St, Hamden, CT
06517, United States

Hours

Reviews

3.5
346 reviews
5 stars
149
4 stars
57
3 stars
40
2 stars
25
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with employees being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Staff Attitude

Several reviews mentioned a lack of friendliness and professionalism among staff, with some employees displaying a hostile attitude towards customers.

Service Speed

Customers frequently complained about slow service, both in-store and at the drive-thru, often resulting in long wait times.

Mixed Experiences

While some customers praised specific employees for their friendliness and efficiency, the overall sentiment leaned towards dissatisfaction.
  • NL
    Natasha Lynn
    Dec 15, 2025
    1.0
    This has to be the worst Dunkin in the entire state, I usually drive out of my way to another Dunkin today they reminded me why. Always an issue, order is always wrong, customer service awful.
  • LL
    Lin
    Nov 22, 2025
    1.0
    Sat at the drive tru for a long time and wasn't acknowledged. I called out and no one answered. Drove up to see if anyone was there. I saw a girl standing there eating and casually talking to her coworker. So I saved myself a headache and went somewhere else.
  • MC
    Mony Chicaiza
    Oct 31, 2025
    1.0
    Pésimo servicio, no dan lo que uno pide y lo peor se molestan, pésimo pésimo servicio al cliente
  • CN
    carlos Alexandre de Oliveira Chaves Negão
    Oct 9, 2025
    5.0
    Nice
  • NN
    Noel N.
    Sep 16, 2023
    5.0
    I’ve noticed that every time I go into this location the team seems understaffed. I’ve also noticed that the team that works here does an amazing job at multi-tasking and taking care of the customers. I rarely review stores but the impact the customer service at this store has had on me has compelled me to leave this review. It is my humble opinion that the staff at this location, specifically the gentleman that jumps all over the place, from the cooking area to drive thru to register(Luis) be promoted to a position that continues to play a major role in the future of customer service at this location. I’d also love to point out that (Margarita and Robert) do an amazing job as well. I have been working in management and leadership for many years and know talent when I see it.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hamden, CT?

Dunkin' in Hamden, CT is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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