Dunkin'

3.5
346 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hamden, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1950 State St, Hamden, CT
06517, United States

Hours

Reviews

3.5
346 reviews
5 stars
148
4 stars
57
3 stars
40
2 stars
25
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with employees being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Staff Attitude

Several reviews mentioned a lack of friendliness and professionalism among staff, with some employees displaying a hostile attitude towards customers.

Service Speed

Customers frequently complained about slow service, both in-store and at the drive-thru, often resulting in long wait times.

Mixed Experiences

While some customers praised specific employees for their friendliness and efficiency, the overall sentiment leaned towards dissatisfaction.
  • NL
    Natasha Lynn
    Dec 15, 2025
    1.0
    This has to be the worst Dunkin in the entire state, I usually drive out of my way to another Dunkin today they reminded me why. Always an issue, order is always wrong, customer service awful.
  • LL
    Lin
    Nov 22, 2025
    1.0
    Sat at the drive tru for a long time and wasn't acknowledged. I called out and no one answered. Drove up to see if anyone was there. I saw a girl standing there eating and casually talking to her coworker. So I saved myself a headache and went somewhere else.
  • MC
    Mony Chicaiza
    Oct 31, 2025
    1.0
    Pésimo servicio, no dan lo que uno pide y lo peor se molestan, pésimo pésimo servicio al cliente
  • CN
    carlos Alexandre de Oliveira Chaves Negão
    Oct 9, 2025
    5.0
    Nice
  • FF
    F
    Sep 23, 2025
    1.0
    Ordered 2 meal deals, one with a different cheese. Instead, I was told I never said “no bacon” and that I only asked for the cheese change—which I never even got. I apologized for the inconvenience (even though it wasn’t my fault) and was completely ignored. It took 3 tries and 2 different people before the order was finally correct. Very rude service, I won’t be returning.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hamden, CT?

Dunkin' in Hamden, CT is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.