Dunkin'

3.5
345 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hamden, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1950 State St, Hamden, CT
06517, United States

Hours

Reviews

3.5
345 reviews
5 stars
148
4 stars
57
3 stars
40
2 stars
25
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently poor customer service, with reports of rudeness, inattentiveness, and negative attitudes from staff.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and missing items, leading to frustration.

Staff Attitude

Several reviews mention unfriendly and unprofessional behavior from employees, contributing to a negative customer experience.

Service Speed

Customers frequently noted slow service times, both in-store and at the drive-thru, leading to long wait times.

Product Quality

While some customers enjoyed the coffee and food, there were complaints about the quality of drinks and food items, including incorrect preparation.
  • LL
    Lin
    2 days ago
    1.0
    Sat at the drive tru for a long time and wasn't acknowledged. I called out and no one answered. Drove up to see if anyone was there. I saw a girl standing there eating and casually talking to her coworker. So I saved myself a headache and went somewhere else.
  • MC
    Mony Chicaiza
    Oct 31, 2025
    1.0
    Pésimo servicio, no dan lo que uno pide y lo peor se molestan, pésimo pésimo servicio al cliente
  • CN
    carlos Alexandre de Oliveira Chaves Negão
    Oct 9, 2025
    5.0
    Nice
  • FF
    F
    Sep 23, 2025
    1.0
    Ordered 2 meal deals, one with a different cheese. Instead, I was told I never said “no bacon” and that I only asked for the cheese change—which I never even got. I apologized for the inconvenience (even though it wasn’t my fault) and was completely ignored. It took 3 tries and 2 different people before the order was finally correct. Very rude service, I won’t be returning.
  • OR
    opal redway
    Sep 3, 2025
    1.0
    The manager cusses everyone out! I work next door to them and she's on the headset for the drive thru using f-bombs on customers. She had whipped cream all over the outside of my cup, and I asked her if she could please wipe it off and she starts using profanity talking about me as a customer. She needs to be unemployed. Immediately. This is daily. Disgusting. Stay away from state street dunkin donuts in hamden.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hamden, CT?

Dunkin' in Hamden, CT is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.