Business Details
About
Mexican Restaurant
Chipotle Hamden is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
854 reviews
5 stars
310
4 stars
183
3 stars
94
2 stars
62
1 star
205
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's unsanitary conditions, including dirty tables, overflowing trash, and a generally filthy environment.
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and lack of assistance.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect portions.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold meals and inconsistent portion sizes.
Management Issues
Several reviews pointed to poor management and lack of organization among staff, contributing to a chaotic dining experience.
- XPXander Puelcoejpín2 days ago1.0Really unprofessional staff that make inappropriate comments
- DDDanny5 days ago1.0It’s finally time I write this review. I want to preface that I frequent many different Chipotle’s in the area. From Branford to Milford to Fairfield. Hamden Chipotle has been skimping on the meat for too long. Every time I order a bowl online, there is less than half of the chicken than there should be. I do not experience this at any other Chipotle. Enough is enough. I have complained to Chipotle customer service many times. If this continues, I will be contacting corporate. Hamden has been ripping consumers off for too long and getting away with it for too long. I will not stand for a $11 bowl of rice and corn.
- MBM BaneyNov 14, 20251.0Employees are miserable. You’d think asking them to do their job would be like asking them for their first born. Went here for vets day and was extremely disappointed in the attitudes as well as portion sizes on extra cost items. Charging extra for half a spoon full should be a crime. Wouldn’t recommend this place to an enemy let alone a friend
- MMMatthewNov 12, 20251.0No water cup. Paid $3.15 for tap water… if you don’t have water cups, give them a regular cup. Simple. They also do not take pride in keeping things clean. The floors and counters were very dirty at 12:30 pm on a Wednesday. Very disappointed.
- JPJ POct 29, 20252.0This is now the third time I've received sour cream with a strange color in it. I placed an order with lettuce, no guacamole and received an order with guacamole and no lettuce. This location is very disorderly and is in desperate need of retraining for the staff.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Hamden?
Chipotle Mexican Grill in Hamden is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Hamden?
It is located at 2165 Dixwell Ave, across from Shop Rite Plaza in South Central Connecticut, Hamden, CT 06514.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Hamden?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Hamden serve?
Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Are there social media channels where I can follow Chipotle Mexican Grill for updates?
Yes, you can follow them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Does the Chipotle Mexican Grill in Hamden accept gift cards and credit cards?
Yes, they accept gift cards and credit cards for payment.
Can you recommend nearby places to visit around Chipotle Mexican Grill in Hamden?
Nearby you can find DiBella's Subs for sandwiches, Liquor Land for beverages, and the Chase Bank for banking needs, all conveniently located near Chipotle.
What other services are available near Chipotle Mexican Grill in Hamden?
Nearby services include eye care at MyEyeDr. and Opti Care Eye Health Center, urgent medical care at ASAP Urgent Care, and automotive repairs at Hamden Auto Body and AutoZone.
Are there retail shopping options near Chipotle Mexican Grill in Hamden?
Yes, nearby retail stores include Gap for clothing, Avenue for women's apparel, Mattress Firm, and Amor furniture for home needs.