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Brand Certified

Wayback Burgers

3.3
(178 reviews)

Business Details

1 Crystal Lake Road, Groton, CT
06340, United States
(860) 993-1674

About

Burger JointAmerican RestaurantFast Food RestaurantBreakfast RestaurantWayback Burgers
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Wayback Burgers
1 Crystal Lake Road, Groton, CT
06340, United States

Hours

Monday10:00 AM - 5:30 PM
Tuesday10:00 AM - 5:30 PM
Wednesday10:00 AM - 5:30 PM
Thursday10:00 AM - 5:30 PM
Friday10:00 AM - 5:30 PM
Saturday10:00 AM - 5:30 PM
Sunday11:00 AM - 3:00 PM

Reviews

3.3
178 reviews
5 stars
65
4 stars
28
3 stars
18
2 stars
22
1 star
45
  • JJ
    Joseph Carey Jr.
    Mar 20, 2026
    3.0
    Honestly, Good food but very very slow depending on who is working the counter. The cook had to take my order, because I don’t know what the other guy was doing (who needs be sure he washed his hands after blowing his note and wiping his face in front of everybody). This is the only option for freshly cooked burgers on base, please please please train the workers better or get some new ones. It should have not taken 10+ minutes for my order to be taken when there were only two ppl in front of me. I’ve done years of kitchen work, so believe me when I say they can do better if they really want to.
  • HC
    Heather Ceelo
    Feb 21, 2026
    1.0
    Unfortunately, Wayback has the poorest customer service of any of the eateries that one can get to without having to drive off base. It wasn’t this bad a couple of years ago, but just in the last 2 visits we’ve made to this place, we’ve waited at the counter for 5+ minutes while the 3 staff members were hanging out and talking with a friend without being acknowledged, had raw veggies put on sandwiches when grilled mushrooms and onions were clearly asked for, and the burgers come out wrapped, but somehow still falling apart. I could understand if any of the issues with the food quality happened during a lunch rush, but there were only two occupied tables and everyone had their food. Wayback is becoming more of a last resort food option, rather than a go-to.
  • ZB
    Z B
    Feb 10, 2026
    1.0
    They dont listen and even though the sandwich was the chicken BLT aparrently I needed to specify that Lettuce and Tomato was wanted on the sandwich. Took 40 minutes to also make the food. 0 out of 5 stars. Wouldn't recommend.
  • NJ
    Norman Jones
    Feb 5, 2026
    2.0
    The worker was super unhygienic picking his nose putting his fingers in his mouth while making your food and all the while eating on the job
  • MM
    Milton Mccabe
    Dec 19, 2025
    5.0
    Amazing burger and very friendly staff. Order a cheezy burger and enjoy

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Certified April 26, 2026Yext Knowledge Graph
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