Wendy's

3.8
1082 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
689 Long Hill Rd, Groton, CT
06340, United States

Hours

Reviews

3.8
1,082 reviews
5 stars
459
4 stars
274
3 stars
156
2 stars
70
1 star
123

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders and missing items.

Service Quality

Feedback highlighted a mix of rude and friendly staff, with many customers experiencing poor service.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold or undercooked items.

Cleanliness

Customers noted cleanliness issues in the dining area and concerns about food hygiene.

Wait Times

Long wait times were frequently mentioned, especially in the drive-thru.
  • PT
    Philkwan Tate
    Dec 19, 2025
    1.0
    Incompetent… can’t even figure out how to make a sandwich… I can’t imagine how many orders they get wrong throughout the day not caring about what they do. Breakfast to dinner it does not fail. They will get it wrong.
  • JT
    Jim Talbott
    Nov 30, 2025
    5.0
    Wanted to try Wendy Tendys and they were very good
  • MY
    Michael Young
    Nov 18, 2025
    3.0
    For some reason at this location, I ordered a bacon double stacked Burger I pay through my app I pay for extra onions and for extra bacon pretty much every time I don’t get the extra I’ve complained and they tell me they gave me extra when they didn’t. I don’t wanna sound like I’m griping, but this is happened at least 15 times I should’ve learned my lesson, but I just came to the conclusion. They just don’t care.
  • EL
    Eric L
    Nov 17, 2025
    1.0
    Went for late night food. Fries were burnt, got the wrong sauce, nuggets were just tossed in the bag, and window guy was rude. Just wanted some food to celebrate one of life's little wins and they ruined it. Would not go back.
  • MG
    Macca “Macc” Garcia
    Nov 13, 2025
    1.0
    There's blonde hair in my food. :( super gross and unsanitary, and impossible to get my long dark hair in a sealed container of baconator fries. Really disappointed, and it's 1:30am so if I went back it would be the same gross and unsanitary crew working until close at 2am. It's disappointing and disgusting.

Frequently Asked Questions About Wendy's

Is Groton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's drive-through in Groton, CT?

The drive-through at Wendy's in Groton is open from 7:00 AM to 2:00 AM Monday through Friday, and from 8:00 AM to 2:00 AM on Saturdays and Sundays.