Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Several customers reported issues with food quality, including cold items, incorrect orders, and undercooked burgers.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect order handling.
Cleanliness
Some customers noted that the dining area and soda stations were dirty, impacting their overall experience.
Order Accuracy
Many customers experienced problems with order accuracy, receiving incorrect items or missing components.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service at certain times.
EL
Eric L
Nov 17, 2025
1.0
Went for late night food. Fries were burnt, got the wrong sauce, nuggets were just tossed in the bag, and window guy was rude. Just wanted some food to celebrate one of life's little wins and they ruined it. Would not go back.
GP
gregory pavliscsak
Nov 14, 2025
3.0
Forgot my cookies
MG
Macca “Macc” Garcia
Nov 13, 2025
1.0
There's blonde hair in my food. :( super gross and unsanitary, and impossible to get my long dark hair in a sealed container of baconator fries. Really disappointed, and it's 1:30am so if I went back it would be the same gross and unsanitary crew working until close at 2am. It's disappointing and disgusting.
JH
JL Hernandez
Nov 12, 2025
1.0
Bad service no good employee nasty food
JB
Jahosiphat Bojangles
Oct 10, 2025
1.0
Got a junior cheeseburger deluxe and a chicken sandwich. Both buns were stale. My hamburger didn’t have lettuce. It’s a tomato on it so it obviously wasn’t a deal but I got the wrong burger. And they didn’t give me a receipt. I went back to for them to make it right and there was too many people online so I couldn’t wait. After already waiting in line, I didn’t have time to wait all over again. All I want is dinner. What the hell. How hard is it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Groton, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Groton, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (860) 271-8958.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Groton Wendy’s serve breakfast?
Yes, this Wendy’s location in Groton, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's drive-through in Groton, CT?
The drive-through at Wendy's in Groton is open from 7:00 AM to 2:00 AM Monday through Friday, and from 8:00 AM to 2:00 AM on Saturdays and Sundays.
Does the Groton Wendy's location serve breakfast?
Yes, the Wendy's in Groton serves breakfast, including combos, sandwiches, coffee, and sides, available through dine-in, drive-thru, or delivery.
Can I place an order online or through an app for Wendy's in Groton?
Yes, you can order online via order.wendys.com or the Wendy's mobile app for convenient pickup, drive-thru, or delivery.
What payment methods does Wendy's in Groton accept?
Wendy's in Groton accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy's Groton with questions or feedback?
You can call the location directly at (860) 271-8958, use the Live Chat on Wendy's contact page, or fill out their Customer Satisfaction Survey online.
Is Wendy's in Groton currently hiring?
To find out if this Wendy's location is hiring, visit the Wendy's Careers page and search for jobs in Groton, CT. Positions, if available, will be listed there.
Where can I find menu pricing and nutrition information for Wendy's?
Menu prices and nutrition details are available on Wendy's website or mobile app once you select the Groton location.
What nearby places of interest are close to Wendy's Groton location?
Nearby places include The TJX Companies clothing store, O'Reilly Auto Parts, Take 5 Oil Change, AutoZone, Sunoco gas station, and Groton Shopping Center, among others.
How can the nearby Groton Shopping Center complement my visit to Wendy's?
You can enjoy shopping at Groton Shopping Center before or after your meal at Wendy’s, making it a convenient spot for dining and retail errands.
If I'm fueling my vehicle at the nearby Sunoco, how can I conveniently grab food at Wendy's?
Sunoco gas station is close to Wendy's in Groton, making it easy to fuel up and then quickly visit Wendy’s for a meal or snacks.