Mixed reviews on food quality; some customers enjoyed the burgers while others found them bland, greasy, or poorly prepared.
Service Issues
Frequent complaints about slow service, unenthusiastic staff, and incorrect orders.
Cleanliness
Concerns raised about sanitation practices and cleanliness of the establishment.
Pricing
Many customers feel the prices are too high for the quality of food provided.
Customer Experience
Varied experiences with customer service; some praised friendly staff while others reported rudeness and lack of attention.
MR
Mariela Rodriguez
Oct 21, 2025
5.0
Es un lugar excelente para comer buena cómida excelente atención los recomiendo al 100x100
CR
charina Rosado
Oct 20, 2025
5.0
Friendly customer service very nice. Food was A1. Definitely a place to go.
DR
Dominick Rosaso
Oct 20, 2025
5.0
It was a great dining experience and all the staff was doing a fantastic job
KH
Kayla Harding
Oct 19, 2025
1.0
Would not recommend, the long haired blonde guy working is unhygienic, always burns the food to the point its inedible and has a terrible attitude. A shame that this is allowed on such a prestigious military/training base, very discouraging.
AC
Anthony cristallo
Oct 18, 2025
1.0
This place sucks, I ordered tomato’s and on my burger and while they were making it they said the had no tomato’s and abt 30 seconds later another employee came out with more but didn’t bother putting them on, plus pute cheese on my burger when I asked for none. It’s like there don’t even read there tickets, not the fist time they have messed my food up so I’m not surprised. If you want actually good food just go off of base or to the subway on base at building 86
What type of food does Wayback Burgers in Groton serve?
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, and more, including hot dogs and chicken sandwiches.
What are the operating hours for Wayback Burgers in Groton?
Wayback Burgers is open Monday through Saturday from 10:00 AM to 5:30 PM and on Sunday from 11:00 AM to 3:00 PM.
Where is Wayback Burgers located in Groton?
Wayback Burgers is located at 1 Crystal Lake Road, Building 173, NEX Building 484, Groton, CT 06340, USA.
Can I order food online from Wayback Burgers Groton?
Yes, you can order online through their website at https://order.waybackburgers.com/.
What payment methods are accepted at Wayback Burgers in Groton?
Wayback Burgers accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wayback Burgers in Groton for inquiries?
You can contact them by phone at +1 860-405-1091 or email F100@WaybackUSA.com.
Does Wayback Burgers Groton have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/489866244556944 and a Twitter handle @waybackburgers.
Are there nearby places of interest customers can visit before or after dining at Wayback Burgers?
Yes, nearby attractions include the Subase Bowling Center for entertainment, the New London Commissary grocery store for shopping, and the SUBASE New London MWR Pool for fitness and recreation.
If I'm at Navy Exchange, how can I get to Wayback Burgers in Groton?
Wayback Burgers is located within the same area, at Building 173, NEX Building 484 near the Navy Exchange, making it convenient for visitors at the store to grab a quick meal.
Which nearby places provide additional services that might interest customers visiting Wayback Burgers in Groton?
Nearby service locations include Pearle Vision for eye care, Navy Federal Credit Union for banking needs, and the Fleet and Family Support Center New London for community services.