Taco Bell

3.5
1845 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 195 Route 12 in Groton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
195 Route 12, Groton, CT
06340, United States

Hours

Reviews

3.5
1,845 reviews
5 stars
683
4 stars
415
3 stars
262
2 stars
121
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times in the drive-thru, often exceeding 30 minutes, with some experiences lasting over an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and inattentiveness to customers.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, including incorrect ingredients and poor preparation.
  • CP
    Christopher Petersen
    2 days ago
    2.0
    At 5:30 pm on a Saturday, I waited for 50 minutes in the drive through. I wish I could say this was an exception but this has quite literally been my experience close to every time I’ve come to this location. It’s disappointing to wait so long and then receiving an inaccurate order is the cherry on top. Beware!
  • PF
    Patrick Fernald
    Nov 15, 2025
    4.0
    Absolutely delicious. The chicken cantina bowl seems like a pretty healthy and delicious option. My only complaint is not being provided spoons
  • MS
    Mel Shrope
    Nov 12, 2025
    1.0
    Came through the drive thru after coming home from a 1 hour drive from the hospital because my sister was in critical condition at the hospital. Stopped by to get Taco Bell before going to sleep since I hadn't eaten all day. Despite spending most of the day crying, I was super nice to the girl with the blue curly hair and face piercings with lots of "please" and "thank you"s. Not sure if she was having a worse day than me but she was incredibly rude, kept rolling her eyes at me and when I asked her for the hot sauce I had asked for earlier that she forgot, she gave it to me with so much attitude but I still said "thank you so much have a good one" to which she replied "mhmm" in a sarcastic tone and slammed the window in my face. Being mean isn't a personality. Thanks for forgetting part of my order and making an already terrible day worse.
  • MS
    Matt Seekins
    Nov 1, 2025
    1.0
    Placed an order at the kiosk. Waited 20 minutes, asked when it would be ready, they asked forme to pay, I said again, when will it be ready. The response was " I can't give you an eta". It was 6 soft tacos and 2 soft drinks. Other people asked for a refund and they couldn't even count back the proper change. Horrible experience. We saw 3 people walk out while waiting.
  • WS
    Wendy Spader
    Oct 26, 2025
    2.0
    If you want fast food, think again. I’ve actually waited in the drive thru for almost 40 minutes with only 3 cars. I’d like to say this is rare but it seems to happen regularly at this location. Also, check your bag before you drive away because they usually forget items. The soda machine is never mixed right so if you want anything other than Pepsi I guarantee it will just taste like seltzer. They actually told me it just looks off because we didn’t put a lot of dye in it. Nope…you don’t know how to make Baja Blast zero. It’s been over a year since you got it right!

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 195 Route 12, Groton?

The drive-through is open from 7:00 AM to 2:30 AM Monday through Wednesday and Sunday, and from 7:00 AM to 3:30 AM Thursday through Saturday.

Where is Taco Bell located in Groton, CT?

Taco Bell is located at 195 Route 12, Groton, CT 06340, USA.