Taco Bell

3.5
1860 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 195 Route 12 in Groton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
195 Route 12, Groton, CT
06340, United States

Hours

Reviews

3.5
1,860 reviews
5 stars
685
4 stars
415
3 stars
262
2 stars
127
1 star
371

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers consistently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items or missing components.

Service Quality

Feedback indicated a lack of professionalism and poor customer service from staff, with reports of rudeness and inattentiveness.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.

Management Issues

Reviews pointed to ineffective management, with complaints about staff behavior and operational inefficiencies.
  • AO
    Ana Ortiz
    4 days ago
    1.0
    I don’t know why but every time I order from this Taco Bell, the food is either cold or the portion of the food it’s not the right amount and there’s always something missing. The employees there also seem like they don’t care and they play around too much not paying attention to the customers. They unfortunately forgot 2 of my drinks I was really looking forward to.
  • MB
    Morgan Brady
    Jan 1, 2026
    1.0
    If I could give negative stars I would. Waited 2 hours for a DoorDash order last night. Waited hours for food before. What is wrong with this store that it takes so long to get literally anything.
  • TT
    Tyler Thompson
    Dec 31, 2025
    1.0
    Doing DoorDash and the lobby is supposed to to be open until 3am the workers inside purposely locked the lobby so everyone had to go through the drive thru and there’s is about 15 cars in this drive thru and they take their time. Terrible workers and always is an issue and always waiting an hour or more for your food
  • AH
    Alyssa Hope
    Dec 28, 2025
    1.0
    The wait time is terrible!!! Everytime we go theres a huge line in the drive thru and dosent move... I would highly suggest going to anywhere else Also the most ridiculous thing is they still mess up the orders as one time we got Cinnabon delights and they were covered in salt not sugar 🤯 This have never been an issue at any other taco bell so im highly disappointed in this location
  • EC
    ed Cory
    Dec 21, 2025
    2.0
    Wait time are atrocious. Three times here each time a long wait of an hour plus even when ordering online. So it didn't matter if it was ordered in advance, at the register or drive through (getting stuck in the drive through for an hour with no way to get off the line or cancel). And the app doesn't even let you cancel if they haven't started making the food after waiting for over 30 mins.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 195 Route 12, Groton?

The drive-through is open from 7:00 AM to 2:30 AM Monday through Wednesday and Sunday, and from 7:00 AM to 3:30 AM Thursday through Saturday.

Where is Taco Bell located in Groton, CT?

Taco Bell is located at 195 Route 12, Groton, CT 06340, USA.