Subway

4.0
226 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Groton Subway® Restaurant at 283 Route 12 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
283 Route 12, Groton, CT
06340, United States

Hours

Reviews

4.0
226 reviews
5 stars
117
4 stars
56
3 stars
22
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and lack of attentiveness.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their sandwiches while others complained about stale ingredients and incorrect orders.

Cleanliness

Several reviews praised the cleanliness of the location, noting a well-maintained environment.

Speed of Service

While some customers appreciated the quick service, others experienced delays and rushed interactions.
  • GL
    Garcia Lizbeth
    Dec 30, 2025
    1.0
    Attendant was very rude. It started with her response to me asking about the two for Tuesday special and her response was we don't do that here and rudely said it's only online. Then when she started making the sandwich she started slamming the bread on the counter,she then started breaking up the cheese because it was not peeling smoothly, she then slammed the chicken on top of the cheese and then stated there is nothing here for free. So after that inappropriate comment I just decided to walk out of the store with my wife.
  • LL
    Leah Lozier
    Dec 12, 2025
    2.0
    Just to be clear: This review pertains to Subway 283 CT 12, Groton. Food was standard. Lady making the sandwich was talking on her phone the entire time she was making sandwiches and ringing us out. Could not tell when she was speaking to us or speaking to the person on the other end of her ear pod. Rude and completely lacking professionalism. I have had a much better experience at every other local Subway in the area.
  • LB
    lenaha baker
    Dec 1, 2025
    1.0
    went in to order our sandwiches for dinner and the lady kept not listening to what we were saying. when i asked for honey mustard on my sandwich she proceeded to put yellow and when i let her know she continuously kept telling me i was wrong and then didn’t even fully scrape it off the sandwich
  • JG
    JEFFREY GREENE
    Oct 1, 2025
    1.0
    Should be light mayo on tuna sub. Just look at picture.
  • CM
    Crissy MarieR
    Aug 25, 2025
    1.0
    I decided to give this particular subway a try again since a while had past i assumed it should be better. I was definetly wrong when entering the 2 girls where on their phones chit chatting which is fine also but im sure tou should be washing your hands before takimg or making a order dealing with food. The lettuce was a second away from being rotten the tomatoes where all the end pieces and crusty I chose tuna theres was barely enough to even cover half the 6 inch I got and the bread was so stale I ended up just throwing the bald headed sandwich away waste of 7.50

Frequently Asked Questions About Subway

What are the opening hours of Subway at 283 Route 12 in Groton?

Subway is open Monday to Friday from 7:30 AM to 9:30 PM, and on Saturday and Sunday from 8:00 AM to 9:30 PM.

What types of meals does Subway at this location serve?

Subway serves breakfast, lunch, and dinner at 283 Route 12 in Groton.