Panera Bread

4.0
556 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Groton is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
220 Route 12, Groton, CT
06340, United States

Hours

Reviews

4.0
556 reviews
5 stars
288
4 stars
130
3 stars
60
2 stars
29
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the taste while others noted issues like undercooked items and inconsistent preparation.

Service Issues

Numerous complaints about slow service, incorrect orders, and unprofessional staff behavior, particularly during busy times.

Cleanliness

Concerns raised about the cleanliness of the dining area and bathrooms, with several customers reporting dirty tables and unsanitary conditions.

Staff Friendliness

Many customers appreciated the friendly and helpful nature of the staff, although some reported negative experiences with specific employees.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect food preparation, leading to customer dissatisfaction.
  • KJ
    Kevin Joyce
    3 days ago
    1.0
    I go to the Groton Panera when I am visiting the Groton area. On many occasions I have ordered multiple cups for the same pickup time. There was 1 cup on the counter even though all were marked completed. It's not hard to put a cup out if a slip prints. The iced coffee is just as bad as the Waterford Panera. The iced tea is darker than the iced coffee. The product is very weak and lacking flavor. I thought Panera's claim to fame was supposed to be consistency. The we go to in MA almost always has great iced coffee but I have yet to get a good cup at the Groton or Waterford stores. Looking at the staff I suspect they are managed by the same people. It's really not difficult to make good iced coffee. Why does Groton have a fireplace if they don't turn it on? They should probably have it serviced, since the soot on the doors make it difficult to enjoy the ambience. The manager is always friendly at the store.
  • SM
    Stuart Mcdonald
    Nov 7, 2025
    1.0
    Worst meal !!! My wife ordered a chicken wrap with lettuce and tomatoes. She got 5/6 very small chicken crumbs, the tomatoes were the pieces you throw away (tuff seed ends) and some of the lettuce was already gone past it's life. I ordered an Italian that had so much salad dressing the meat had to swim just to stay up with the bread. You guessed it it l took a bite and it literally pushed down my face. We will never eat there again.
  • ES
    eleanor schnell
    Oct 16, 2025
    5.0
    Food and service was great!!
  • KR
    King “Tassierat” Rat
    Oct 2, 2025
    5.0
    Peaceful, spaceous location with separate dining areas that offer different moods. Staff are friendly, food was absolutely delicious, always a treat going to this location
  • RN
    Ramón Antonio Batista nuñez
    Sep 25, 2025
    5.0
    Excelente comida

Frequently Asked Questions About Panera Bread

Does Panera Bread in Groton accept reservations?

No, Panera Bread in Groton does not accept reservations.

What are the delivery hours for Panera Bread Groton?

Delivery is available from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.