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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(566 reviews)

Business Details

220 Route 12, Groton, CT
06340, United States
(860) 446-9980

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Groton is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
220 Route 12, Groton, CT
06340, United States

Hours

Reviews

4.0
566 reviews
5 stars
292
4 stars
132
3 stars
61
2 stars
30
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of individual employees who provided excellent service.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with taste, preparation, and consistency.

Service Speed

Several reviews highlighted slow service, particularly during busy times, with complaints about long wait times for food and orders.

Cleanliness Issues

Multiple customers noted cleanliness problems in the dining area and bathrooms, indicating a need for better maintenance.

Order Accuracy

There were numerous complaints about incorrect orders and items being unavailable, leading to customer dissatisfaction.
  • EK
    emily king
    Feb 14, 2026
    5.0
    Noah was so kind!
  • PB
    Paul Branzetti
    Jan 30, 2026
    5.0
    Helpful and quick with my accurate meal. Clean place. Inviting
  • SM
    Serrania McGinnis
    Jan 10, 2026
    3.0
    The staff are really fast but i think they hate when i order idk. And they gave me suspicious bread. Sorry
  • PK
    Paul Kelly
    Dec 20, 2025
    2.0
    Typical chain food streak sandwich was small taste was lacking expensive for what you got dissatisfied
  • JR
    Jamie Rego
    Dec 12, 2025
    1.0
    I am a frequent customer at panera. But this location specifically has continuously had an issue with disorganization and taking forever with rapid pick up orders. I placed my order at 1:10pm and it is 1:35 currently and it is still not ready. The staff is usually very friendly so i'm unsure at this point if its an issue with management. This isn't a good location to stop at if you are in a hurry. I wouldn't leave this review if it weren't for the fact that this has now happened multiple times.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Groton accept reservations?

No, Panera Bread in Groton does not accept reservations.

What are the delivery hours for Panera Bread Groton?

Delivery is available from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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