McDonald's

3.5
1302 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
561 Longhill Rd, Groton, CT
06340, United States

Hours

Reviews

3.5
1,302 reviews
5 stars
439
4 stars
300
3 stars
258
2 stars
108
1 star
197

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold or poorly prepared food, including missing items and incorrect orders.

Customer Service

Service quality varied significantly, with some customers praising friendly staff while others reported rude or unhelpful interactions.

Cleanliness

Several reviews mentioned unclean restroom facilities and overall cleanliness issues in the restaurant.

Speed of Service

Customers frequently noted long wait times, especially during peak hours, leading to frustration.

Value for Money

Many customers felt that prices were too high for the quality of food received, with some expressing dissatisfaction with the value.
  • KP
    Kirsten Peru
    Nov 15, 2025
    1.0
    iIt was a rainy night, I had just gotten out from my 16 hour shift at the hospital, I had been craving nuggets all day, as soon as I got there through the drive through I felt rushed, and I ordered nuggets, then I told the worker I wanted to add the fry convo,and he said that he could not do it because he had already put it in while i was still ordering without confirming if I had gotten my order right, I asked him for the 40 piece, when I was on the window he did not greet, I could barely hear him he spoke in between his teeth and he seemed so annoyed when I asked him to repeat, I asked him for more sauce and he said I had to pay for it, to which I had agreed then he tossed the condiments at me, once I got home I got so disappointed because I wanted to feed my puppy nuggets and for my surprise he only gave me a 20 piece, the food was decent but the atmosphere and service was awful, I was scared this man would spit on my food, It seemed like he truly hated his job, fyi he was on the nightshift, at the end of the night me and my puppy went to bed hungry and cold. I am never coming back to this location, I hope he does not stop at the hospital I work because I will show him what kindness and human treatment trully is.
  • LB
    Lissette Brasero
    Nov 8, 2025
    5.0
    Bueno
  • MK
    Matt Kane
    Oct 18, 2025
    5.0
    Double cheeseburgers for days.
  • BD
    Benjamin Dawson
    Oct 15, 2025
    1.0
    This is one of the easiest jobs on the planet and they continue to fail time and time again. They can't even get the tomato's on the sandwich, seems like they just stand across the food line and try to throw it into the container. Really sad, do better.
  • ML
    Michael Langelier
    Oct 7, 2025
    1.0
    Waited 30 minutes for one sandwich and they gave me the wrong order. Didnt find out til i got home. Order i paid for was $12, order i received was $6. Not spending my gas or time to correct their mistake.

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 1:00 AM.

What are the regular operating hours for this McDonald's restaurant?

The restaurant is open Monday to Thursday from 5:00 AM to 2:00 AM, Friday and Saturday from 5:00 AM to 3:00 AM, and Sunday from 5:00 AM to 2:00 AM.