McDonald's

3.5
1312 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
561 Longhill Rd, Groton, CT
06340, United States

Hours

Reviews

3.5
1,312 reviews
5 stars
444
4 stars
301
3 stars
259
2 stars
108
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.

Food Consistency

Many customers complain about cold or incorrect orders, indicating a lack of consistency in food preparation.

Cleanliness

Several reviews mention unclean restrooms and dining areas, suggesting a need for better maintenance.

Speed of Service

Customers frequently note long wait times, especially during peak hours, impacting their overall experience.

Overall Experience

While some customers enjoy their meals and the atmosphere, many express dissatisfaction with service and food quality.
  • SD
    Samuel Dragontail
    5 days ago
    3.0
    I heard if you scream Ronald McDonald touched me they'll give you free Burger to stop
  • ZP
    Zia Pasha
    Dec 28, 2025
    5.0
    Love my local McDonald's. Fast. Food taste as it s
  • CB
    Christopher Brown
    Dec 24, 2025
    5.0
    I don't normally leave reviews however it's necessary...I try to stay away from fast food, but when I dont for me, It's the McChicken. The best fast food sandwich. The juicy chicken, warm bun slathered in mayonnaise with crisp shredded lettuce. Rock on Ronald McDonald!
  • JT
    Jim Talbott
    Dec 6, 2025
    5.0
    Actually signed in served right to table when ready. Considering all the Door Dash Meals and Drive Thru the wait to be served wasn't long at all, pleasantly surprised. A nice quick breakfast meal from McDonald's. I'd highly recommend if needed, plus if you haven't had a McMuffin in awhile.
  • AA
    Alex Alexandrov
    Nov 30, 2025
    1.0
    Were out of some items I ordered. Staff ignores people at the counter. Only real option is to go thru drive thru.

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 1:00 AM.

What are the regular operating hours for this McDonald's restaurant?

The restaurant is open Monday to Thursday from 5:00 AM to 2:00 AM, Friday and Saturday from 5:00 AM to 3:00 AM, and Sunday from 5:00 AM to 2:00 AM.