Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 143 Gold Star Hwy in Groton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,153 reviews
5 stars
663
4 stars
280
3 stars
93
2 stars
43
1 star
74
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, especially the burgers and fries, but some noted issues with over-seasoning and inconsistency in portion sizes.
Service Experience
While many reviews highlighted friendly and helpful staff, there were significant complaints about rude service and inconsistent experiences between visits.
Cleanliness
Several customers reported cleanliness issues, including dirty tables and slippery floors, which detracted from their dining experience.
Pricing
Many customers felt the prices were high for the quality and quantity of food received, leading to mixed feelings about value for money.
Customer Support
There were notable complaints regarding the handling of issues, such as food theft and order mistakes, with some customers feeling a lack of empathy from management.
- JBJen BaxterNov 16, 20255.0Always fast always delicious, my favorite burger place hands down. I always get the bacon cheese burger "all the way".
- CGCarolee GonzalezNov 6, 20251.0Visit this location since I havent been able to since I last visit NC. I asked the Manager in the black shirt what size (once) did his fries came due to me not eating a lot and his response was that the size doesn't matter because we serve extra. Can't complain over having extra fries, although I wouldn't be asking if I wouldn't find it important to me as a customer. He's currently training someone and if this is the way you want your employees to express to the customer by turning down their questions and make it not important then you need to reconsider. Never in the years that I had running a restaurant have i ever said stuff like that to a client. One thing is to suggest and another is to be obnoxious. Situations like this explains why there's so much parking space in this location.
- AAAntonia AntoniaOct 15, 20255.0Great food and service thank you Brendeen for amazing service
- JFJames FitzpatrickOct 13, 20251.0Ordered delivery and had the driver steal the food. Called to ask them to do anything about it and they refused. Don’t know how their food is since I never got it but I know enough about this place from the horrible customer service I recieved. Completely lacked any sign of empathy or understanding that I just had almost $70 worth of food stolen and wouldn’t do a thing to help. Very disappointing
- GGGraigSep 27, 20255.0The food was excellent as well and the service was amazing as always but it just seemed like it lost a lot of its luster, doesn't seem like the employees are as happy as they were a few years ago, maybe they need to hire more people or get more incentives incentivize things or you know basically hire more people for these guys cuz
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Where is the Five Guys location in Groton located?
Five Guys in Groton is located at 143 Gold Star Hwy, Groton, CT 06340, USA.
What are the operating hours of Five Guys in Groton?
Five Guys Groton is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Groton accept reservations?
No, Five Guys Groton does not accept reservations.
Can I order delivery or pickup from Five Guys Groton?
Yes, Five Guys Groton offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Does Five Guys Groton offer mobile app ordering?
Yes, you can order via the Five Guys app available on both iOS and Android, or use their online ordering website.
What types of food specialties does Five Guys Groton offer?
Five Guys Groton specializes in hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, shakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
What are the accepted payment methods at Five Guys Groton?
Five Guys Groton accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Five Guys Groton have wheelchair accessibility?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms.
What nearby hotels can visitors stay at when visiting Five Guys Groton?
Nearby hotels include Ramada by Wyndham Groton, Days Inn & Suites by Wyndham Groton Near the Casinos, Clarion Inn, Gold Star Motor Lodge, and Groton Inn & Suites, all conveniently located near Five Guys for easy dining access.
Are there other dining options nearby Five Guys Groton?
Yes, nearby dining options include Mirch Masala Cuisine of India and McDonald's, providing diverse food choices for customers visiting the area.
What nearby stores and services can I visit when going to Five Guys Groton?
Nearby, you can visit Walmart Pharmacy, Stop & Shop supermarket and pharmacy, People’s United Bank, U-Haul Moving & Storage, and Starbucks coffee shop for additional shopping and services.