Five Guys

4.2
1156 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 143 Gold Star Hwy in Groton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
143 Gold Star Hwy, Groton, CT
06340, United States

Hours

Reviews

4.2
1,156 reviews
5 stars
666
4 stars
280
3 stars
93
2 stars
43
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were delicious and generous in portion size, though some mentioned issues with over-seasoning and inconsistency.

Service Experience

While many reviews highlighted friendly and helpful staff, there were significant complaints about rude service, long wait times, and inconsistent experiences between visits.

Cleanliness

Several customers reported cleanliness issues, including dirty tables and slippery floors, which detracted from their dining experience.

Pricing

Many customers felt the prices were high for the quality and quantity of food received, with some expressing that the value did not meet their expectations.
  • RC
    rylee carrier
    Dec 2, 2025
    5.0
    this was my first time going to a 5 guys so i had no idea what to expect. i’m really not a burger person and typically don’t care for them. i had gotten a patty melt and loved it so much!! they were so kind and welcoming. i know it’s weird but i love mayo with my fries and i had asked for some and they immediately got me not one but two cups of mayo to have with my large cajun fries. it was an awesome experience for me and my husband to have lunch with my sister. we had a wonderful time and our food was out quick and absolutely delicious. it was awesome and again the service was incredible!!
  • JB
    Jen Baxter
    Nov 16, 2025
    5.0
    Always fast always delicious, my favorite burger place hands down. I always get the bacon cheese burger "all the way".
  • CG
    Carolee Gonzalez
    Nov 6, 2025
    1.0
    Visit this location since I havent been able to since I last visit NC. I asked the Manager in the black shirt what size (once) did his fries came due to me not eating a lot and his response was that the size doesn't matter because we serve extra. Can't complain over having extra fries, although I wouldn't be asking if I wouldn't find it important to me as a customer. He's currently training someone and if this is the way you want your employees to express to the customer by turning down their questions and make it not important then you need to reconsider. Never in the years that I had running a restaurant have i ever said stuff like that to a client. One thing is to suggest and another is to be obnoxious. Situations like this explains why there's so much parking space in this location.
  • AA
    Antonia Antonia
    Oct 15, 2025
    5.0
    Great food and service thank you Brendeen for amazing service
  • JF
    James Fitzpatrick
    Oct 13, 2025
    1.0
    Ordered delivery and had the driver steal the food. Called to ask them to do anything about it and they refused. Don’t know how their food is since I never got it but I know enough about this place from the horrible customer service I recieved. Completely lacked any sign of empathy or understanding that I just had almost $70 worth of food stolen and wouldn’t do a thing to help. Very disappointing

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.