Dunkin'

3.6
453 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Groton, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
799 Long Hill Rd, Groton, CT
06340, United States

Hours

Reviews

3.6
453 reviews
5 stars
189
4 stars
92
3 stars
50
2 stars
32
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many reviews highlighted issues with order accuracy, with customers receiving incorrect items or poorly prepared food.

Speed of Service

Several customers noted long wait times in both the drive-thru and in-store, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some praising fresh items while others complained about cold or improperly prepared food.

Staff Friendliness

While some employees were praised for their friendliness, many reviews indicated a lack of consistent positive interactions with staff.
  • BV
    Brenden Vine
    Oct 31, 2025
    5.0
    Great Dunkin. Line moves fast and good food / drinks.
  • EM
    Esteban Mendez
    Oct 28, 2025
    1.0
    Went to dunkin today just for a quick bite to eat after class, And i had ordered a sandwich with some loaded hash browns. I was with my friend so we had gotten two coffees as well. I clearly stated 4 and 4 (meaning 4 cream 4 sugar) that may be on me and maybe she didn’t know what that meant but whatever. We come up to the window and a worker brought the coffees to the counter. I then said “those don’t look right” under my breath, assuming i’m gonna go back inside and ask for more cream. She handed us the coffees, and assuming she heard me, continued to say “I made the coffees right by the way”. Not only that, but there was a HAIR of some sort in my hashbrowns, as I continued to look I then found another different colored hair. Keep in mind that I just opened the hashbrowns.
  • SB
    Sean Been
    Oct 28, 2025
    3.0
    I like D'd coffee. And lately been enjoying the food. Fresh bagels. I like.
  • CW
    C W
    Oct 19, 2025
    2.0
    It’s a Dunkin’ so everything is the same in terms of food and drinks. But the owner needs to change its policy on not allowing customers to buy cups of water. I had a dog with me and wanted to get a small cup of water with no ice and I was told no and that the owner would not allow it. We bought food and a coffee and was denied the water, stating the owner doesn’t want any employee to provide people with water and that they would get fired. The people were nice but it was ridiculous to hear that. Honestly will place my money back to a different location that allows free or for a price cup of water for my dog.
  • JJ
    James Wilkinson Jr.
    Oct 15, 2025
    1.0
    Somehow a "shaken espresso with no sugar vanilla and skim milk" became a brown sugar shaken espresso with brown sugar syrup and regular vanilla with both skim milk and oat milk. Also didn't provide the donut that was ordered and paid for

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Groton, CT?

Dunkin' in Groton, CT is open every day from 4:30 AM to 10:00 PM.

Does Dunkin' in Groton offer delivery or curbside pickup?

This Dunkin' location does not offer delivery but provides curbside pickup and delivery services.