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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(441 reviews)

Business Details

368 Route 12, Groton, CT
06340, United States
(860) 445-0329
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Groton, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
368 Route 12, Groton, CT
06340, United States

Hours

Reviews

3.4
441 reviews
5 stars
169
4 stars
74
3 stars
52
2 stars
38
1 star
108

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported incorrect orders, with many stating their items were wrong or missing altogether.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and slow service, particularly in the drive-thru.

Food and Drink Quality

Many customers complained about burnt or stale food and coffee, with several mentioning that their drinks tasted old or improperly made.

Management Issues

Several reviews pointed to a lack of effective management and training, leading to inconsistent service and product quality.
  • DE
    David Everett
    Jan 31, 2026
    1.0
    Honestly this is the worst dunkin donuts. Somehow they manage to make cold brew taste acidic and burnt (Im pretty sure they just put the old regular coffee from the previous day into the cold brew for the next day). They routinely mess up orders and have a very slow drive through, especially considering they do not have to worry about customers in the store. Go to the dunkin donuts by EB, they are way better.
  • AS
    Alexandria Santora
    Jan 28, 2026
    1.0
    literally the worst dunkin ive ever been to. The people suck
  • JJ
    Joseph Jimenez
    Jan 9, 2026
    5.0
    The sky was falling. I knew I needed to get Dunkin.
  • SS
    Silvinia Strong
    Dec 28, 2025
    1.0
    My coffee was not made the way I asked for it and it was extremely strong and tasted burnt!! I asked for it to be remade and it tasted no different than the first one!! I asked for a refund and was told no! When I asked the young man why I couldn’t receive a refund he said they weren’t allowed to!! It was so horrible I didn’t even want to choose 1 star!!!! I get this same exact coffee everyday with no issues of course from a different Dunkin but my point is I know how it’s supposed to taste and this isn’t it!!! I spent/wasted $19.57 & tipped $5 and couldn’t even get a refund for the horrible coffee
  • CL
    C.M. Lounsbury
    Dec 16, 2025
    1.0
    This is easily the worst Dunkin in the area. It's like they deliberately mess up your order then make you wait in their pot hole lot, so that you can't do anything when you realize they gave you the wrong thing or the food is ice cold.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' Groton, CT?

Dunkin' in Groton, CT is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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