Dunkin'

3.4
439 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Groton, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
368 Route 12, Groton, CT
06340, United States

Hours

Reviews

3.4
439 reviews
5 stars
169
4 stars
74
3 stars
52
2 stars
38
1 star
106

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, including wrong items and missing food.

Service Quality

Many reviews highlighted poor customer service, including rude staff and slow service.

Food and Drink Quality

There were numerous complaints about burnt food and coffee, as well as stale items.

Management Issues

Several customers noted a lack of effective management and training among staff, leading to consistent service failures.
  • JJ
    Joseph Jimenez
    3 days ago
    5.0
    The sky was falling. I knew I needed to get Dunkin.
  • SS
    Silvinia Strong
    Dec 28, 2025
    1.0
    My coffee was not made the way I asked for it and it was extremely strong and tasted burnt!! I asked for it to be remade and it tasted no different than the first one!! I asked for a refund and was told no! When I asked the young man why I couldn’t receive a refund he said they weren’t allowed to!! It was so horrible I didn’t even want to choose 1 star!!!! I get this same exact coffee everyday with no issues of course from a different Dunkin but my point is I know how it’s supposed to taste and this isn’t it!!! I spent/wasted $19.57 & tipped $5 and couldn’t even get a refund for the horrible coffee
  • CL
    C.M. Lounsbury
    Dec 16, 2025
    1.0
    This is easily the worst Dunkin in the area. It's like they deliberately mess up your order then make you wait in their pot hole lot, so that you can't do anything when you realize they gave you the wrong thing or the food is ice cold.
  • RC
    Richard Chapman
    Nov 4, 2025
    1.0
    The people that works here should be fired. They dont know how to make coffee and they dont know how to make sandwiches. My eggs were cold. My bagel burnt and my cheese un melted. This was after sending my food back to be remade. Do not spend your money at this location.
  • TP
    Timothy Paul
    Nov 3, 2025
    1.0
    Ive ordered off of Uber eats from here and consistently get my order screwed up. Frustrating when the ticket prints with the correct info

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' Groton, CT?

Dunkin' in Groton, CT is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.