Dunkin'

3.5
237 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Groton, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1056 Poquonnock Rd, Groton, CT
06340, United States

Hours

Reviews

3.5
237 reviews
5 stars
96
4 stars
44
3 stars
29
2 stars
28
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing rude staff and poor order accuracy.

Staff Behavior

Several reviews highlighted issues with management and staff behavior, including rudeness and poor treatment of employees.

Food Quality

Multiple customers complained about food quality, including incorrect orders, stale items, and poorly prepared sandwiches.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and unclean tables.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their food and drinks.
  • DR
    Dzianis Ramanchyk
    Oct 18, 2025
    2.0
    Made online order on drive through. Get wrong donuts.
  • SM
    Seamus McKenna
    Oct 12, 2025
    1.0
    Supposed to be open 30 mins ago and still won’t answer door or drive through
  • RF
    Robert F
    Oct 10, 2025
    5.0
    Used the drive thru - Quick and friendly
  • MJ
    Meagan Jones
    Aug 17, 2025
    1.0
    You will not be served inside if there are cars in the drive-thru
  • AB
    Amber Burke
    Aug 12, 2025
    2.0
    Shift leader shouldn't be training people. He was rude to his new staff, embarrassing them in front of, not just their co workers but also a line of customers watching. However the only person that should be embarrassed is him. He wasn't correcting them he was trying to show everyone he was the man in charge. Only thing he showed is that he didn't deserve the position. Because of his poor leadership skills it made the line move slower. I waited 10 min for 1 ice coffee after I had already paid for it. Point to be made is you get more with flowers then vinegar. Get rid of him and if those kids stayed give them a raise!

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Groton, CT?

Dunkin' in Groton, CT is open Monday to Friday from 4:00 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.