Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Groton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.7
722 reviews
5 stars
202
4 stars
94
3 stars
54
2 stars
65
1 star
307
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, disorganization, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews highlighted poor food quality, including missing ingredients, cold food, and unsanitary conditions.
Cleanliness
The restaurant was frequently described as dirty, with messy tables and overflowing trash, contributing to a negative dining atmosphere.
Order Accuracy
Customers consistently experienced issues with incorrect orders, missing items, and inadequate portion sizes.
JB
Jahosiphat Bojangles
1 day ago
1.0
They ran out of meat at dinner time. All meat. Literally there was 10 people in line and I waited 15 minutes to get to the front of the line just for the girl with the blue hair to be obnoxious to me. She started getting really flustered and yelling that there’s no meat and then when I came up, I asked her What kind of meat do you have? She said we have no meat. I said how long Until it’s up? She said I don’t know probably like 10 or 15 minutes. But she said it in a really obnoxious tone like it’s my fault that they run out of me. I’m more upset about the way that she talked To me then them being out of every single meet at dinner time. What is going on? There should be planning for this. Absolutely ridiculous and I’m so upset. I swear to God I’m never coming back here ever again Just because of the way that she talk to me. No customer service sense whatsoever.
TP
Travis Powell
Feb 26, 2026
2.0
They accept more orders than they can handle, this location is best avoided.
SP
Steve Price
Feb 10, 2026
1.0
Worst Chipotle I’ve visited in the entire USA. No meat? No rice? No lettuce? But a full serving of terrible attitudes by the staff. I’d rather chew on a pebble than go here.
TT
Tony
Feb 8, 2026
1.0
This is the third time you have gotten my wife’s order wrong. You guys screw up every damn time and this is worse because she’s pregnant and all she wanted was her sour cream, cheese, and queso added into her burrito. You guys suck.
JM
Julian Miggins
Jan 28, 2026
1.0
The restaurant lobby is always messy the tables are always covered in grease and food scraps from the previous customers. The floors are always grimy and when I look over the counter and look at the state of the grill it’s covered charred meat as if it hasn’t ever been cleaned. The griller always burns the steak and it tastes like I’m eating burnt cigarettes, it even bleeds into my beans and it just ruins the whole bowl. I usually finish my bowls at chipotle but they can make a bowl so disgusting I have to throw it out mid meal.
They really need to replace the guy on the grill cause it seems like the steak is not the only casualty on the grill! It’s like someone opened up a bag of charcoal briquettes and sprinkled it all over the meat section of the food line! If you love eating ash trays then this chipotle would be awesome for you cause it seems like I’m just eating the charred meat that’s all over that grill! This chipotle is disgusting and by far the worst chipotle I’ve ever been to!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Groton offer?
Chipotle Groton offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following their Food with Integrity principles.
What are the opening hours of Chipotle Mexican Grill in Groton?
Chipotle Groton is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Groton offer pickup or delivery services?
You can order online through the Chipotle app or by visiting their online ordering website at https://order.chipotle.com/.
Is Chipotle Groton welcoming to the LGBTQ community?
Yes, Chipotle Groton welcomes LGBTQ customers and is inclusive to all.
What is the contact information for Chipotle Mexican Grill in Groton?
You can contact Chipotle Groton by phone at +1 860-910-0664 or email at CT.3488.Groton@chipotle.com.
Are there other dining options near Chipotle Groton?
Yes, nearby dining options include Jersey Mike's Subs, Subway, Pokemoto (a Hawaiian poke restaurant), KFC, Domino's Pizza, and Panera Bread, which offer a variety of sandwich, fast food, poke, chicken, pizza, and cafe options.
What nearby convenience stores or gas stations can I visit near Chipotle Groton?
Nearby convenience stores and gas stations include Henny Penny, Shell, and there is also a CoinMover Bitcoin ATM close by for currency exchange needs.
Are there any wellness or beauty services near Chipotle Groton?
Yes, nearby wellness and beauty services include Elegant Nails, Shear Friends (hair salon), Holistic Skin Solutions, and Falk Chiropractic & Wellness Center for chiropractic care.
What are some other points of interest near Chipotle Groton for customers to explore?
Customers can visit Grand Wine & Spirits for liquor shopping, Yamashita International Karate for sports and recreation, and Groton Bible Chapel for religious activities near Chipotle Groton.
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