Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders.
Food Quality
While some customers enjoyed the food, there were complaints about unsanitary conditions and food safety, including metal pieces found in drinks.
Customer Service
Reviews highlighted poor customer service experiences, including unhelpful staff and lack of management support.
EC
enzha carrasco
1 day ago
1.0
I just the worst
DA
Dyvonda Arroyo
Dec 8, 2025
1.0
Order through the drive way, I ordered 2 biggie meal and a regular meal guy told me 40 dollars I said can I see the receipt this can’t be right he said I had to tap my card first 😡 so I parked my car went inside and ordered my meal was 25 dollars. Was this worker trying to pocket the money.I ask to speak with a manager no manager was on sight, then someone else came behind asking why they charged him wrong I think some scamming is going on at this Wendy’s make sure to check your receipt
CR
Cintia Ramirez
Nov 22, 2025
1.0
Se tardan demasiado para entregar tu orden , espere más de 15 minutos y hasta que pregunte la entregaron , hace ratos tenían allí la orden y no se porque motivo no me la daban, hacen perder el tiempo , y ellas no trabajan en orden , no sabían ni lo que entregaban. Y se les hizo un gran fila de personas que se estaban va de quejar porque no las atendían .
MJ
MARIA JIOVANNI
Nov 9, 2025
1.0
my boyfriend ordered lunch from here yesterday and ordered his drink with no ice, they put ice .. cool no big deal .. however, when he gets to the end of his drink he starts chewing his ice and gets hit in the teeth with his metal piece from THEIR ICE MACHINE and not a little piece. He called the location and they did not care and told him to file a complaint to corporate. Luckily, he is a manager at his establishment and we have the camera footage from the moment the delivery driver brought the food to the moment he noticed and got hit by the metal piece AFTER finishing his drink, which is also highly unsanitary. He’s been sick since that day. We will be speaking to a lawyer. The way this was handled was completely unacceptable.
MA
Mike Aprea
Nov 8, 2025
1.0
My co worker found a piece of metal in his drink that apparently fell from the drink dispensar. I called and the manager did not seem to care or have any sympathy. She said to make a complaint to the website thats posted on the back of the receipt. This is absolutely absurd and completely unprofessional behavior by the staff handling food at Wendy's. They cant seem to even follow simple directions when it was clearly stated ice was not wanted in the cup. If they read directions this could have easily been avoided. Wendy's slogan is " we got you" well you got us messed up
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 422 W. Putnam Ave, Greenwich, CT?
Wendy's at 422 W. Putnam Ave, Greenwich, CT is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's at this location offers drive-thru service from 7:00 AM to 1:00 AM every day.
Is breakfast served at Wendy's in Greenwich, CT?
Yes, this Wendy’s location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
How can I order food online from this Wendy's?
You can order food online through the Wendy’s mobile app or by visiting https://order.wendys.com and selecting the Greenwich, CT location.
What payment options are accepted at Wendy's Greenwich?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
How can I contact this Wendy's location for questions or feedback?
You can reach this Wendy's location directly by calling (203) 869-9885 or contact the customer care team via their contact page or phone at 888-624-8140.
Is Wendy's in Greenwich hiring currently?
To check current job openings at this Wendy’s location, visit the Wendy’s Careers page and search for jobs in Greenwich, CT. Job availability updates regularly.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available online at Wendy’s menu website, via the mobile app, and in-restaurant through a nutrition information poster.
What nearby dining options are available around this Wendy's location?
Nearby dining options include Panda Pavilion, a Chinese and Asian restaurant, offering alternate cuisine choices for visitors.
Are there fitness or health service facilities close to Wendy's at 422 W. Putnam Ave?
Yes, nearby fitness and health options include Loyalty Fitness gym, The Perfect Workout Greenwich, and health services like Greenwich Cosmetic Surgery and Forest Hills Psychology Group.
How can the nearby places benefit a customer visiting Wendy's in Greenwich?
Customers can combine their visit to Wendy's with nearby locations such as Patio.com for furniture shopping or Messy Hands Art and Art Therapy for wellness services, enhancing their overall trip.