Wendy's

4.1
901 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
422 W. Putnam Ave, Greenwich, CT
06830, United States

Hours

Reviews

4.1
901 reviews
5 stars
471
4 stars
214
3 stars
110
2 stars
35
1 star
71

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders.

Food Quality

While some customers enjoyed the food, there were complaints about unsanitary conditions and food safety, including metal pieces found in drinks.

Customer Service

Reviews highlighted poor customer service experiences, including unhelpful staff and lack of management support.
  • EC
    enzha carrasco
    1 day ago
    1.0
    I just the worst
  • DA
    Dyvonda Arroyo
    Dec 8, 2025
    1.0
    Order through the drive way, I ordered 2 biggie meal and a regular meal guy told me 40 dollars I said can I see the receipt this can’t be right he said I had to tap my card first 😡 so I parked my car went inside and ordered my meal was 25 dollars. Was this worker trying to pocket the money.I ask to speak with a manager no manager was on sight, then someone else came behind asking why they charged him wrong I think some scamming is going on at this Wendy’s make sure to check your receipt
  • CR
    Cintia Ramirez
    Nov 22, 2025
    1.0
    Se tardan demasiado para entregar tu orden , espere más de 15 minutos y hasta que pregunte la entregaron , hace ratos tenían allí la orden y no se porque motivo no me la daban, hacen perder el tiempo , y ellas no trabajan en orden , no sabían ni lo que entregaban. Y se les hizo un gran fila de personas que se estaban va de quejar porque no las atendían .
  • MJ
    MARIA JIOVANNI
    Nov 9, 2025
    1.0
    my boyfriend ordered lunch from here yesterday and ordered his drink with no ice, they put ice .. cool no big deal .. however, when he gets to the end of his drink he starts chewing his ice and gets hit in the teeth with his metal piece from THEIR ICE MACHINE and not a little piece. He called the location and they did not care and told him to file a complaint to corporate. Luckily, he is a manager at his establishment and we have the camera footage from the moment the delivery driver brought the food to the moment he noticed and got hit by the metal piece AFTER finishing his drink, which is also highly unsanitary. He’s been sick since that day. We will be speaking to a lawyer. The way this was handled was completely unacceptable.
  • MA
    Mike Aprea
    Nov 8, 2025
    1.0
    My co worker found a piece of metal in his drink that apparently fell from the drink dispensar. I called and the manager did not seem to care or have any sympathy. She said to make a complaint to the website thats posted on the back of the receipt. This is absolutely absurd and completely unprofessional behavior by the staff handling food at Wendy's. They cant seem to even follow simple directions when it was clearly stated ice was not wanted in the cup. If they read directions this could have easily been avoided. Wendy's slogan is " we got you" well you got us messed up

Frequently Asked Questions About Wendy's

Is Greenwich #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 422 W. Putnam Ave, Greenwich, CT?

Wendy's at 422 W. Putnam Ave, Greenwich, CT is open daily from 7:00 AM to 1:00 AM.