Wendy's

4.1
894 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
422 W. Putnam Ave, Greenwich, CT
06830, United States

Hours

Reviews

4.1
894 reviews
5 stars
467
4 stars
214
3 stars
110
2 stars
35
1 star
68

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers frequently mentioned long wait times, especially in the drive-thru, leading to frustration.

Food Quality

While some enjoyed the food, there were complaints about cold fries and inconsistent food preparation.

Customer Service

Mixed reviews on staff friendliness and professionalism, with some praising the service while others reported poor interactions.

Cleanliness

The restaurant was noted for being clean by some, but others pointed out dirty tables and floors.
  • SS
    Shxne
    Nov 12, 2025
    1.0
    dont place orders on doordash, waited almost an hour just for my order to be canceled.
  • MJ
    MARIA JIOVANNI
    Nov 9, 2025
    1.0
    my boyfriend ordered lunch from here yesterday and ordered his drink with no ice, they put ice .. cool no big deal .. however, when he gets to the end of his drink he starts chewing his ice and gets hit in the teeth with his metal piece from THEIR ICE MACHINE and not a little piece. He called the location and they did not care and told him to file a complaint to corporate. Luckily, he is a manager at his establishment and we have the camera footage from the moment the delivery driver brought the food to the moment he noticed and got hit by the metal piece AFTER finishing his drink, which is also highly unsanitary. He’s been sick since that day. We will be speaking to a lawyer. The way this was handled was completely unacceptable.
  • MA
    Mike Aprea
    Nov 8, 2025
    1.0
    My co worker found a piece of metal in his drink that apparently fell from the drink dispensar. I called and the manager did not seem to care or have any sympathy. She said to make a complaint to the website thats posted on the back of the receipt. This is absolutely absurd and completely unprofessional behavior by the staff handling food at Wendy's. They cant seem to even follow simple directions when it was clearly stated ice was not wanted in the cup. If they read directions this could have easily been avoided. Wendy's slogan is " we got you" well you got us messed up
  • RR
    R r
    Oct 30, 2025
    1.0
    I placed a DoorDash order and they told my delivery driver they didn’t have my order. I don’t know how that could happen but it was little effort to try and fix a small issue. Please don’t waste your time at this Wendy’s. I felt bad for the driver waiting for over a hour to get an answer. If you want don’t want a negative experience don’t come here or order online.
  • CC
    ccreary2
    Oct 26, 2025
    1.0
    Last time I ate food from here, I got an upset stomach and it wasn't pretty. Never going to this location again. And they get your order wrong here too. Not worth it.

Frequently Asked Questions About Wendy's

Is Greenwich #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.