Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Speed
Customers frequently mentioned long wait times, especially in the drive-thru, leading to frustration.
Food Quality
While some enjoyed the food, there were complaints about cold fries and inconsistent food preparation.
Customer Service
Mixed reviews on staff friendliness and professionalism, with some praising the service while others reported poor interactions.
Cleanliness
The restaurant was noted for being clean by some, but others pointed out dirty tables and floors.
SS
Shxne
Nov 12, 2025
1.0
dont place orders on doordash, waited almost an hour just for my order to be canceled.
MJ
MARIA JIOVANNI
Nov 9, 2025
1.0
my boyfriend ordered lunch from here yesterday and ordered his drink with no ice, they put ice .. cool no big deal .. however, when he gets to the end of his drink he starts chewing his ice and gets hit in the teeth with his metal piece from THEIR ICE MACHINE and not a little piece. He called the location and they did not care and told him to file a complaint to corporate. Luckily, he is a manager at his establishment and we have the camera footage from the moment the delivery driver brought the food to the moment he noticed and got hit by the metal piece AFTER finishing his drink, which is also highly unsanitary. He’s been sick since that day. We will be speaking to a lawyer. The way this was handled was completely unacceptable.
MA
Mike Aprea
Nov 8, 2025
1.0
My co worker found a piece of metal in his drink that apparently fell from the drink dispensar. I called and the manager did not seem to care or have any sympathy. She said to make a complaint to the website thats posted on the back of the receipt. This is absolutely absurd and completely unprofessional behavior by the staff handling food at Wendy's. They cant seem to even follow simple directions when it was clearly stated ice was not wanted in the cup. If they read directions this could have easily been avoided. Wendy's slogan is " we got you" well you got us messed up
RR
R r
Oct 30, 2025
1.0
I placed a DoorDash order and they told my delivery driver they didn’t have my order. I don’t know how that could happen but it was little effort to try and fix a small issue. Please don’t waste your time at this Wendy’s. I felt bad for the driver waiting for over a hour to get an answer. If you want don’t want a negative experience don’t come here or order online.
CC
ccreary2
Oct 26, 2025
1.0
Last time I ate food from here, I got an upset stomach and it wasn't pretty. Never going to this location again. And they get your order wrong here too. Not worth it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Greenwich, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Greenwich, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (203) 869-9885.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Greenwich #2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Greenwich, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 422 W. Putnam Ave, Greenwich, CT?
Wendy's at 422 W. Putnam Ave, Greenwich, CT is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's at this location offers drive-thru service from 7:00 AM to 1:00 AM every day.
Is breakfast served at Wendy's in Greenwich, CT?
Yes, this Wendy’s location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
How can I order food online from this Wendy's?
You can order food online through the Wendy’s mobile app or by visiting https://order.wendys.com and selecting the Greenwich, CT location.
What payment options are accepted at Wendy's Greenwich?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
How can I contact this Wendy's location for questions or feedback?
You can reach this Wendy's location directly by calling (203) 869-9885 or contact the customer care team via their contact page or phone at 888-624-8140.
Is Wendy's in Greenwich hiring currently?
To check current job openings at this Wendy’s location, visit the Wendy’s Careers page and search for jobs in Greenwich, CT. Job availability updates regularly.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available online at Wendy’s menu website, via the mobile app, and in-restaurant through a nutrition information poster.
What nearby dining options are available around this Wendy's location?
Nearby dining options include Panda Pavilion, a Chinese and Asian restaurant, offering alternate cuisine choices for visitors.
Are there fitness or health service facilities close to Wendy's at 422 W. Putnam Ave?
Yes, nearby fitness and health options include Loyalty Fitness gym, The Perfect Workout Greenwich, and health services like Greenwich Cosmetic Surgery and Forest Hills Psychology Group.
How can the nearby places benefit a customer visiting Wendy's in Greenwich?
Customers can combine their visit to Wendy's with nearby locations such as Patio.com for furniture shopping or Messy Hands Art and Art Therapy for wellness services, enhancing their overall trip.