Stop & Shop

4.1
388 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
161 West Putnam Avenue, Greenwich, CT
06831, United States

Hours

Reviews

4.1
388 reviews
5 stars
195
4 stars
100
3 stars
49
2 stars
18
1 star
26

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers noted frequent stock issues, particularly after the closure of a nearby competitor, leading to limited options.

Customer Service

While some staff were praised for being friendly and helpful, others received criticism for rudeness and lack of assistance.

Store Condition

The store was described as small, dark, and in need of renovation, with some customers expressing dissatisfaction with cleanliness and odors.

Pricing

Many reviews mentioned that prices were higher than expected, with some customers feeling that the quality did not justify the cost.

Checkout Experience

The self-checkout was generally appreciated, but there were complaints about the efficiency and behavior of cashiers during checkout.
  • WC
    William Conley
    Nov 3, 2025
    1.0
    Recycling ♻️ Blockers Here
  • KC
    Kyler Stiles Cade
    Oct 18, 2025
    2.0
    Talk about needing closed down, This store should be on the list of close and redo
  • RG
    Rebekah Gerard
    Oct 8, 2025
    3.0
    Since the ACME across the street closed, they are having trouble keeping products in stock. It was small, with limited options to begin with, now they are running out of the little they do carry.
  • AH
    Ashleigh Hahn
    Aug 29, 2025
    5.0
    They've got what you need and its typically clean. The employees have been helpful and efficient and they have self check out too.
  • IC
    is C
    Jul 18, 2025
    5.0
    I had to make a return but the associate at customer service was on break. The woman who was currently sitting there insisted that i wait for 30 mins or go back inside my car to wait. I appreciate Ricardo for really attempting to accommodate my return at the register. I did not have the luxury to stay for half an hour at the store so my return had to be postponed. Anyway, i would just like to thank Ricardo for his gesture. It shows he cares about efficiency and customer satisfaction.

Frequently Asked Questions About Stop & Shop

What types of shopping options does Stop & Shop in Greenwich offer?

Customers can shop in-store or online for delivery or pickup at Stop & Shop in Greenwich.

What are the operating hours of Stop & Shop on weekdays?

Stop & Shop is open from 6:00 AM to 11:00 PM Monday through Friday.