Dunkin'

3.2
223 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenwich, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2000 Merritt Parkway, Greenwich, CT
06831, United States

Hours

Reviews

3.2
223 reviews
5 stars
71
4 stars
44
3 stars
33
2 stars
13
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, with staff being rude, unprofessional, and inattentive to customer needs.

Staff Attitude

Many customers reported negative interactions with staff, describing them as unfriendly and dismissive, contributing to a frustrating experience.

Wait Times

Customers frequently mentioned long wait times for service, with some reporting waits of over 20 minutes even when the location was not busy.

Product Quality

While some customers enjoyed the coffee and donuts, there were complaints about incorrect orders and food quality, including items being served cold or improperly made.

Location Convenience

The location is noted for its convenience, especially for travelers, but this does not compensate for the overall negative experiences reported.
  • JC
    Jason Cap
    Dec 29, 2025
    2.0
    Drinks were not prepared as ordered. Very over priced location. 30 bucks for 2 sandwiches and 2 coffees. Very slow moving lines.
  • VK
    Vitalii Komkov
    Dec 18, 2025
    1.0
    Terrible service! This is not our first time here, we will recommend you and ensure that all reviews are 1 star!
  • AP
    Ashley Brown Pollard
    Aug 21, 2025
    5.0
    Great coffee
  • NA
    Nader Anis
    Jul 21, 2025
    1.0
    Requested a cup of water for my service animal. Charged $1.07 for something that should be a fundamental need and freely available to everyone, at least in the U.S.
  • RS
    Ricardo Santos
    Jul 6, 2021
    1.0
    Give it 1 because i cant give it 0!!!The worst Dunkin Donuts i ever been, and u stop there everyday, and is always something missing, or broken, or not working. Really bad management, so sad....

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Greenwich, CT?

Dunkin' in Greenwich, CT is open daily from 5:00 AM to 7:00 PM, except Wednesday when it opens at 5:00 AM and closes at 7:00 PM as well.

Does this Dunkin' location offer breakfast and lunch?

Yes, the Greenwich Dunkin' serves breakfast, lunch, and brunch.