Stop & Shop

3.9
452 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
120 Salmon Brook Street, Granby, CT
06035, United States

Hours

Reviews

3.9
452 reviews
5 stars
225
4 stars
100
3 stars
54
2 stars
20
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers reported rude or unhelpful staff, with specific mentions of poor attitudes from cashiers and managers.

Food Quality

Multiple reviews highlighted issues with expired or moldy food items, raising concerns about food safety and freshness.

Pricing

Customers noted that prices are generally higher than competitors, leading some to shift their shopping to nearby stores.

Store Cleanliness

While some customers appreciated the cleanliness of the store, others reported unpleasant odors and unsanitary conditions.

Checkout Experience

Many customers expressed frustration with the self-checkout system, citing frequent malfunctions and the need for assistance.
  • NE
    No Longer Existing
    Oct 12, 2025
    1.0
    We have to buy bags to return bottles now? Stop & Shop keeps getting worst.
  • AM
    Ashley McLeish
    Sep 28, 2025
    2.0
    I’m so frustrated with this location. My last two pick up orders: 1) Haven’t been packed in time for the pick up window; I’ve had to call to confirm when the order will be ready to know when to come. 2) Cars that arrive well after me have received their groceries before I have (and when I head over, I report that I’m on my way, and that I’ve arrived.) 3) I’ve wait 20+ minutes in the parking lot before receiving my grocery order. If there are staffing issues, I would hope that management is able to just how many orders that can accept for any given time period. And if they can’t, shame on your S&S for not setting your stores up for success. I try to do my own grocery shopping, but when that’s not an option, it’s nice to know that ordering ahead and picking up is available. Sorry to say that I don’t think I’ll be coming back to this location if I can avoid it.
  • GD
    Grant Danello
    Sep 2, 2025
    5.0
    I love food
  • CC
    Caitlin
    Jul 30, 2025
    1.0
    If you look up, you’ll notice the black mold.
  • TH
    Timothy Hastings
    Jul 22, 2025
    1.0
    Just spent $17.00 sirloin tips at Granby store. Pick on outside showing from package. Completely BLACK once I opened the package. Unusable. Not good business. Not even 1 star.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Granby, CT?

Stop & Shop in Granby is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customer convenience.