A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Multiple customers reported issues with expired and stale food items, including moldy products and poor quality in the bakery.
Customer Service
Several reviews highlighted rude or unhelpful staff, with specific mentions of negative interactions with cashiers and managers.
Store Cleanliness
While some customers praised the cleanliness of the store, others noted unpleasant odors and issues with hygiene, particularly in relation to food safety.
Curbside Pickup
Customers expressed frustration with the curbside pickup service, citing missing items and poor organization.
Pricing and Value
Many reviews indicated that prices are higher compared to competitors, with some customers feeling that the quality does not justify the cost.
JS
J S
Dec 26, 2025
1.0
They have no bottle return
SB
Sra. Benitez
Dec 21, 2025
5.0
Desde que compró ahí, no he dejado de ir , nos encanta ,
TT
T
Nov 30, 2025
1.0
Stale food
NE
No Longer Existing
Oct 12, 2025
1.0
We have to buy bags to return bottles now? Stop & Shop keeps getting worst.
AM
Ashley McLeish
Sep 28, 2025
2.0
I’m so frustrated with this location. My last two pick up orders:
1) Haven’t been packed in time for the pick up window; I’ve had to call to confirm when the order will be ready to know when to come.
2) Cars that arrive well after me have received their groceries before I have (and when I head over, I report that I’m on my way, and that I’ve arrived.)
3) I’ve wait 20+ minutes in the parking lot before receiving my grocery order.
If there are staffing issues, I would hope that management is able to just how many orders that can accept for any given time period. And if they can’t, shame on your S&S for not setting your stores up for success.
I try to do my own grocery shopping, but when that’s not an option, it’s nice to know that ordering ahead and picking up is available. Sorry to say that I don’t think I’ll be coming back to this location if I can avoid it.
What are the operating hours of Stop & Shop in Granby, CT?
Stop & Shop in Granby is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for customer convenience.
What loyalty program does Stop & Shop provide to its customers?
Stop & Shop offers the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop and choose between pickup or delivery?
Yes, customers can shop online and select either delivery or pickup options at Stop & Shop.
What social media page can I visit for updates on Stop & Shop in Granby?
You can find Stop & Shop on Facebook at https://www.facebook.com/101497260360457.
What services does Stop & Shop offer besides grocery shopping?
Services include Flu Vaccination, People’s United Bank, RedBox rentals, Western Union money transfers, Coinstar, Blue Rhino propane exchange, and more.
I’m visiting Stop & Shop; are there nearby places where I can get a coffee or snack before shopping?
Yes, Dunkin' Donuts is nearby, offering coffee and snacks that you can enjoy before or after shopping at Stop & Shop.
Are there any nearby banks or ATMs close to Stop & Shop for convenient transactions?
Yes, People’s United Bank, M&T Bank ATM, and Coinme ATM are located nearby for your banking and currency exchange needs.
Where can I rent movies or games near Stop & Shop?
There is a Redbox kiosk located near Stop & Shop where you can rent movies and games conveniently.
What nearby places can I visit for fitness or wellness activities around Stop & Shop?
Nearby fitness options include CrossFit Frogman Kids, Farmington Valley CrossFit, and We Are Resolute FIT gyms, as well as Neo Day Spa for relaxation and skin care.