Panera Bread

Reviews

• SJ

  Shawnie Jemison

  Jan 13, 2026
  5.0
  Love thier sandwiches and soup
• JM

  Julia Kowal Morrison

  Dec 30, 2025
  1.0
  I used to frequent this location a few years ago and never had any issues. Today I went in and ordered a coffee at the kiosk. I waited over 20 minutes and my cup never came out. I stood in line at the bakery area and asked a staff member what I should do as I placed the order but did not see my name up on the screen. He said to go back and wait. I waited another 5 minutes or so, and I let another staff member behind the counter know that I was just waiting for a cup. They did not help me either and multiple people who arrived after me were already being served. I was frustrated as I already paid and had my receipt. Other staff members were idle in the bakery area unwilling to help. I had to leave after almost 30 mins of waiting and nobody willing to help. I called customer service and they offered me a refund of the exact amount and it will take up to 30 days unless I want store credit I said no thanks I wont be returning.
• JP

  Julia Paskale

  Dec 12, 2025
  5.0
  Such an amazing staff... thank you to Anthony and everyone!
• HC

  Hulki Capen

  Dec 6, 2025
  1.0
  Customer service is terrible.
• GG

  Gary

  Nov 22, 2025
  3.0
  I went to Panera for breakfast after not eating there in a long time. I was surprised to see the kiosk as the only way to order. Kind of felt like going to a typical fast food restaurant, but with a nicer seating area. I ordered a breakfast sandwich that was OK .... Nothing special. Frankly I was disappointed. Panera use to have an upscale coffee shop vibe, now it seems like it's just another fast food restaurant.