McDonald's

3.3
1778 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2915 Main St, Glastonbury, CT
06033, United States

Hours

Reviews

3.3
1,778 reviews
5 stars
607
4 stars
357
3 stars
247
2 stars
174
1 star
393

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting 20-45 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with a significant number of customers receiving the wrong items or missing components.

Staff Attitude

Feedback indicated that staff members were often rude or unhelpful, contributing to a negative customer experience.

Cleanliness

While some customers praised the cleanliness of the establishment, others noted dirty tables and floors, particularly in the dining area.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting a lack of oversight and training for employees.
  • JJ
    Jaclyn Jerome
    1 day ago
    2.0
    Every time I come here, I have to wait a very long time for food. Today is 30 min and still don't have food!
  • FA
    Fay A
    Nov 13, 2025
    1.0
    Be prepared to spend 20+ minutes in the drive through line for cold food, no matter what time of day and even when there's no one ahead of you.
  • PS
    Pat Sweeney
    Nov 10, 2025
    2.0
    Drive thrue was fast but its McDonald's food which cost way to much.
  • RP
    Rosalind Pantano
    Nov 9, 2025
    3.0
    After 40 years and this McDonald's still hasn't figured out how to get people in and out faster??? While the food was hot, the service left a a lot to be desired. Is it that difficult for somebody to say thank you, have a nice day or here, you're all set? SMH.
  • JF
    Joey Fagioli
    Oct 26, 2025
    1.0
    The morning crew is great, the night crew is an absolute nightmare. Totally ignoring customers in the front while they are all in a circle joking around using foul language screaming at each other, there seems to be no manager around to take control. Fries and garbage all over the dining room looks like a tornado came through. Very ashamed this isn’t the Glastonbury I grew up in.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Glastonbury, CT?

McDonald's in Glastonbury, CT operates 24 hours a day, 7 days a week, with opening times from 00:00 to 23:59 every day.

Does this McDonald's location offer delivery services?

Yes, McDonald's in Glastonbury offers delivery services around the clock, including same-day and no-contact delivery options.