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McDonald's

3.3
(1813 reviews)

Business Details

2915 Main St, Glastonbury, CT
06033, United States
(860) 633-1731
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2915 Main St, Glastonbury, CT
06033, United States

Hours

Reviews

3.3
1,813 reviews
5 stars
616
4 stars
362
3 stars
248
2 stars
180
1 star
407

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many experiencing long wait times in both drive-thru and dine-in.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.

Staff Behavior

Feedback indicated a lack of professionalism and poor customer service from staff, with some employees being rude or indifferent.

Cleanliness

Several customers noted unsatisfactory cleanliness in the dining area and restrooms, contributing to a negative dining experience.

Management Issues

Many reviews pointed to poor management and staffing problems, suggesting a need for better training and oversight.
  • AG
    Alene Gomez
    4 days ago
    3.0
    I just ate the dryest McDonald's sandwich I ever have. The burger had apparently fallen apart before being wrapped, but nobody thought to fix that, there was even some of the ketchup and onions on the outside of the wrapper. The dry husks that were meant to be buns were so chewy it was actually a terrible kind of impressive. It was what I imagine the hobbits felt like when eating lembas bread from the elves. 😆 My roommate checked the bag before we drove away and asked that my fries were switched to fresher fries because they were, "definitely too gross to be consumed by anybody", she didn't even show them to me before she asked to swap them. Thank goodness she did that they were the best part of my meal. I ordered a shamrock shake, usually a favorite treat of mine, and the bottom had A LOT of the mint syrup at the bottom, it came over the first indent in the bottom of the cup. I ate it only after getting home and after being on a train for 2 days and being delayed in another state overnight. I figured I'd just deal with the jaw work out and deal with the rest later. Honestly, I hope McDonald's is simply willing to compensate me with a free replacement of the same meal at the appropriate quality. TLDR; That was BAD bad! Gross in every way
  • AJ
    Ashley James
    Feb 16, 2026
    1.0
    Never again! I ordered online from this location and the nuggets tasted overcooked, refried, hard or burnt! Read the other reviews. They are not lying. This locations needs new management and new employees.
  • MM
    Malayka
    Feb 16, 2026
    1.0
    If you don’t have the right team why you will keep the restaurant open 24/7??? I been waiting over 25 minutes just waiting on 2 happy meals this it’s crazy, The GM should be here fixing all this slow employees, start taking care your store because like this you will keep losing customers 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
  • SP
    Sinful Pixie
    Feb 13, 2026
    1.0
    Drive thru orders have consistently been missing food. I bring food to coworkers and there is always a sandwich missing. Check your orders before you leave because if you call, they won't help you!!
  • TA
    Tahir Aziz
    Feb 12, 2026
    4.0
    Rest rooms are below average clean. I thought this location would have better cleanliness. I hope kitchen is clean

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Glastonbury, CT?

McDonald's in Glastonbury, CT operates 24 hours a day, 7 days a week, with opening times from 00:00 to 23:59 every day.

Does this McDonald's location offer delivery services?

Yes, McDonald's in Glastonbury offers delivery services around the clock, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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