Dairy Queen Grill & Chill

4.0
245 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2834 Main Street, Glastonbury, CT
06033, United States

Hours

Reviews

4.0
245 reviews
5 stars
128
4 stars
57
3 stars
14
2 stars
16
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and incorrect orders.

Food Quality

Mixed reviews on food quality; some enjoyed the burgers and ice cream, while others received cold or overcooked items.

Cleanliness

The restaurant was noted for being clean, but some customers mentioned unsanitary conditions and a messy dining area.

Pricing Concerns

Many customers felt the prices were high for the portion sizes and quality of food.

Positive Experiences

Despite the negatives, several reviews highlighted excellent customer service from specific staff members and enjoyable food.
  • PJ
    Pamela John
    Oct 21, 2025
    3.0
    Cold French fries suck!
  • SS
    Shannon
    Sep 26, 2025
    5.0
    Great soft serve. I love bringing my children here to get blizzards.
  • EG
    Esmeralda Guerra
    Aug 31, 2025
    1.0
    Never visit again, horrible service
  • MW
    Michele Williams
    Aug 29, 2025
    5.0
    Awesome
  • SC
    Sarah Caratasios
    Aug 25, 2025
    1.0
    I had the worst service tonight in the drive-through. My children were a little indecisive and when I got to the window I apologized, the young women looked at me and slammed the window in my face with no response. Next, she literally shoved our bags of food in my face and again slamming the window. She shoved the ice cream in my face as well. After receiving everything we had ordered, I asked her if everything was OK, she replied "yes, why" and slammed the window in my face again and proceeded to say something to the other staff members. This will be the last time I visit this DQ.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill at 2834 Main Street offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill in Glastonbury, CT?

It is open every day from 11:00 AM to 9:30 PM.