Business Details
About
Mexican Restaurant
Chipotle Glastonbury is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
611 reviews
5 stars
290
4 stars
109
3 stars
46
2 stars
47
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of hospitality.
Food Quality
While some customers praised the food, many reported issues with portion sizes, missing ingredients, and food being served cold or overcooked.
Cleanliness
Multiple reviews pointed out that the dining area, bathrooms, and food stations were dirty and poorly maintained, contributing to a negative dining experience.
Management Issues
Customers frequently mentioned a lack of effective management, leading to chaos, understaffing, and inadequate training of employees.
Order Accuracy
Many customers experienced issues with incorrect orders, especially with online and mobile orders, leading to dissatisfaction.
- SRSam Romero4 days ago1.0Why is it so difficult to speak with someone in the restaurant over the phone? I called the number that’s provided on Google twice and I end up getting a robot that transfers you to a Chipotle customer service with workers that are in India. So disappointing that my issue could not be resolved before my order was picked up, and I can’t even speak to someone locally.
- PAPedro Alexander ArguetaJan 4, 20261.0Unfortunately the staff here HATES their life and only communicate with customers via dirty looks and incoherent grunts. When ordering take out, items are missing OFTEN so check your orders before you walk away.
- ALAlly LeporeDec 12, 20253.0Got my order as a “burrito bowl” instead of what i ordered. Food was good, just sad about not chowing down on a burrito
- SCsexylady CorreaDec 3, 20251.0This place really needs a turn around staff need to be retrained or fired this place is chaos, staff are really rude acting like they dont wanna work..cussing at customers starting with Iris so called boss!! She shouldn't even be in the front line never mind holding what ever position she holds.it should be snatched from her and retrain or better yet fired..this place is G H E T T O!!
- PLPoppy LivicedDec 1, 20251.0I was in line just waiting to be served next to pick out my bowl, and I was standing behind a woman who was just starting to order hers. She asked a question about her food and the lady serving her, who was a manager started cussing and yelling at the woman. Just seemed unprofessional and made me uncomfortable.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Glastonbury serve?
Chipotle serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Glastonbury?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Glastonbury offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Glastonbury?
It is located at 160 Glastonbury Blvd, at The Shops at Somerset Square in Glastonbury, CT 06033.
How can I order online from Chipotle Glastonbury?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in Glastonbury accept credit cards and gift cards?
Yes, they accept both credit cards and gift cards as payment methods.
Is Chipotle Mexican Grill in Glastonbury welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What nearby beauty salons can I visit after enjoying a meal at Chipotle?
You can visit nearby beauty salons such as Luna Hair Studio, Andrea's Studio Salon, Studio Icon Studio 16, and Salon Brittany, all located near the restaurant.
Are there any nearby clothing stores near Chipotle Glastonbury?
Yes, several women's clothing stores and boutiques are nearby including francesca's, Chico's, White House Black Market, and J.Jill.
What nearby financial services can I find near Chipotle Mexican Grill?
Nearby financial services include Somnio Financial Group, CT Financial Partners, Mahoney Sabol & Company, Sarpu Cardinal Wealth Management Group, and Glastonbury Wealth Management of Janney Montgomery Scott LLC.