Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Glastonbury ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
280 reviews
5 stars
199
4 stars
45
3 stars
14
2 stars
11
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the friendly and helpful staff, with specific mentions of employees like Nicole, Ryan, and Selena for their exceptional service.
Ice Cream Quality
While many reviews highlighted the delicious flavors and quality of the ice cream, some customers expressed disappointment over portion sizes and pricing.
Cleanliness
The establishment was frequently noted for its cleanliness and well-maintained environment, contributing to a positive customer experience.
Service Issues
Several reviews pointed out issues with service speed and order accuracy, particularly during busy times, leading to customer dissatisfaction.
Pricing Concerns
Many customers felt that the prices were high for the portion sizes and quality, with some suggesting better value could be found elsewhere.
- ABAutumn BeauchampSep 17, 20255.0The girl that was working today 17/ September 2025, at 6:30pm was so nice and kind to me, she made my first experience at a Ben and Jerry’s very good and I plan to come back! She deserves a raise and she’s very sweet and was very quick with making my order, she was also very patient when I asked for a few samples since I’d never been here before!! 10/10
- SMSofia MartinezJul 14, 20255.0Me and my family went into Ben and Jerry's in Glastonbury a couple Saturdays ago. My son is Lactose intolerance and I heard Ben and Jerry's offers ice cream for lactose. My son is picky and I did want to share that a scooper by the name of Mickayla helped my son pick a good flavor. She shared she's lactose intolerant too and she gave him samples of each ice cream to try. It's rare to find someone who takes there time with customers, especially children. We definitely will be back. Thanks Mickayla and Ben and Jerry's for offering lactose ice cream.
- JCJason CrandallMar 26, 20195.0Love visiting this Ben & Jerry's location. Employees are always really nice. Highly reccomend!
- DLDawn LouzadaJul 2, 20184.0Comfortably cool on a hot summer night. Friendly customer service
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream treats can I enjoy at Ben & Jerry's in Glastonbury?
You can enjoy euphoric Ben & Jerry's flavors served in freshly baked waffle cones, shakes, sundaes, and hand-packed pints.
What are the opening hours for Ben & Jerry's Glastonbury shop?
Ben & Jerry's is open Monday to Thursday and Sunday from 12:00 PM to 10:00 PM, and Friday and Saturday from 12:00 PM to 11:00 PM.
Does Ben & Jerry's in Glastonbury offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.
Where is Ben & Jerry's located in Glastonbury, CT?
Ben & Jerry's is located at 41 Hebron Ave, Glastonbury, CT 06033, USA.
What payment methods are accepted at Ben & Jerry's in Glastonbury?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Glastonbury cater events or provide ice cream cakes?
Yes, they offer ice cream cakes and catering services for weddings, offices, and events.
Is Ben & Jerry's in Glastonbury wheelchair accessible?
Yes, the shop has wheelchair accessible entrance and parking, and welcomes families and the LGBTQ community.
What nearby places can I visit before or after enjoying ice cream at Ben & Jerry's Glastonbury?
You can visit Center Wine & Spirits for drinks, Noodles & Company for a meal, or The Silver Dahlia for flowers and gifts near Ben & Jerry's.
Are there other ice cream or frozen yogurt shops near Ben & Jerry's in Glastonbury?
Yes, Sweet Frog Glastonbury CT on Hebron Ave and sweetFrog are nearby frozen yogurt and ice cream shops you might want to try.
How can nearby retail and wellness spots enhance my visit to Ben & Jerry's in Glastonbury?
After enjoying ice cream, you can shop for sporting goods at Marathon Sports, relax at Infinity Medspa, or get a haircut at Scissor Kids, all nearby.