Since 1980, Baker’s Dozen has proudly served fresh coffee and baked goods to the Quiet Corner community. What began as a single bakery in Putnam has grown into 10 full-service coffee shop and bakery locations. Owned and operated by the Cardinal family, Baker’s Dozen remains committed to offering the freshest coffee, delicious homemade treats, and the friendliest service around. We’re truly grateful for the loyalty of our customers—thank you for being part of the Baker’s Dozen family.
Visit us at any of our 10 locations: Brooklyn / Central Village / Chaplin / East Putnam / Gales Ferry / North Stonington / Norwich / Plainfield / Pomfret / Putnam
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.