Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
This Wendy's location is permanently closed.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,004 reviews
5 stars
418
4 stars
227
3 stars
173
2 stars
75
1 star
111
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty bathrooms and dining areas.
Service Quality
Service was frequently described as slow and rude, with several instances of incorrect orders and poor customer interactions.
Food Quality
Food was often served cold or poorly prepared, with complaints about stale items and incorrect orders.
Atmosphere
The restaurant's interior was noted as outdated and in disrepair, contributing to a negative dining experience.
Positive Experiences
Some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the food when it was fresh.
- JSJoseph SaluskiDec 9, 20254.0Very clean. The staff was courteous and very helpful. Food was cooked fresh to order.
- JKJamel KelleyNov 9, 20251.0I ordered from 2 different Wendy's locations one the food was cold and the other I didn't even get the food, but I was still charged
- SGSydney GrosnerNov 7, 20252.0The food was cooked well, but overall, I had a very poor experience at this Wendy’s restaurant. I walked in to use the restroom and it was very dirty and unsanitary. Then, I went up to the counter to order a meal and the worker was very rude. Anytime I asked a question, she would roll her eyes and give an attitude. I paid, wasn’t given a receipt or order number, and then waited 20 minutes for a cheeseburger with fries. Keep in mind they only had a couple of customers in the restaurant. Then, they handed me my food and I had to remind them of my fountain drink which they forgot about. Lastly, I got home and realized they got my order wrong.
- JDJoshua DagataOct 30, 20251.0Worst Wendy’s I have been to food was cold when it came out I mean within minutes of them handing it to me. It also took about 10 minutes to get the cold food when I was the only person in the restaurant. Slow cold and horrible service.
- MRMichael RabbettOct 28, 20254.0All good so far, thx
Frequently Asked Questions About Wendy's - Closed
Is West Farms Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the West Farms Wendy's location currently open?
Yes, the West Farms Wendy's in Farmington, CT is open every day from 9:00 AM to 12:00 AM.
Does the Farmington Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast with options like combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Farmington, CT?
Delivery is available where offered. To check delivery availability near you, use the Wendy's app or go to order.wendys.com and enter your delivery address.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Farmington Wendy's for questions or feedback?
You can call (860) 606-0513 directly, reach Customer Care at 888-624-8140, use the live chat on the contact page, or complete the Wendy's Customer Satisfaction Survey using your receipt details.
Where can I find the menu and prices for this Wendy's?
Menu and pricing information can be found at order.wendys.com or via the Wendy's mobile app by selecting the Farmington location.
Does this Wendy's have a drive-thru or takeout options?
This location does not have a drive-thru but offers dine-in and takeout; delivery is also available where offered.
Are there nearby places where I can shop or relax after visiting Wendy's at West Farms?
Yes, after dining at Wendy's, you can visit nearby places like Macy's for shopping, California Pizza Kitchen for additional dining options, or Coffee Bean and Tea Leaf for coffee nearby.
Where can I find services such as banking or salons near this Wendy's?
Near this Wendy's, you'll find Santander Bank ATM for your banking needs, Meraki Salon & Barber and Dellaria Salons for hair care services.
Are there shopping options for clothing near the Wendy's at 331 South Road?
Yes, nearby clothing stores include Brooks Brothers, J.Jill, Victoria's Secret, Anthropologie, Cotton On, and OshKosh B'Gosh for various apparel and fashion needs.