Panera Bread

4.0
482 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Farmington is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1600 Southeast Rd, Farmington, CT
06032, United States

Hours

Reviews

4.0
482 reviews
5 stars
230
4 stars
138
3 stars
38
2 stars
25
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times, incorrect orders, and poor customer service experiences, particularly with staff attitudes.

Food Quality

While many enjoyed the food, there were consistent complaints about portion sizes, incorrect ingredients, and food quality not meeting expectations.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.

Positive Staff Interactions

Despite the service issues, some customers praised specific staff members for their friendliness and helpfulness, particularly in resolving issues.

Location Experience

The location is noted for being busy and having a good atmosphere, but this sometimes contributes to service delays.
  • CC
    Christopher Conway
    Oct 27, 2025
    5.0
    Good location, food was good staff was friendly.
  • RT
    Rohan Trambadia
    Oct 25, 2025
    1.0
    Worst service! We got there and no body helped us for 10 mins, after 10 mins I had to ask someone to help me with my order. It took them another 3 mins for someone to come help us. 13 mins later when we wanted to order they said they ran out of bread. We were there at 7:30 and store closes at 9. This is the second time this place did not have bread. We ended up going to Bristol Panera and service was awesome.
  • CH
    Charito Hernández
    Oct 11, 2025
    5.0
    Lugar limpio y ordenado. El.personal muy serio pero amables. Comida deliciosa.
  • JK
    Julie Kokoszka
    Sep 10, 2025
    5.0
    Just visited and again a great experience! There was a small mistake made (the cheese was missing) and the manager went above and beyond to correct such a small mistake. All I wanted was another sandwich with cheese, because it’s so good, and the manager not only very kindly remade my sandwich, but she also gave me a full refund which was completely unnecessary, however it was greatly appreciated. It just takes an act of kindness to, make someone’s day! And that’s what this manager did! Thank you so much ❤️
  • CW
    Cheri Watkins
    Aug 25, 2025
    1.0
    Absolutely the worst service and employees!! I went there this past Sunday and ordered a turkey avocado bacon sandwich which I ordered ahead through the app. Picked it up and went back to my job on my already limited time schedule before a 2pm client. Took one bite and had a stack of tomatoes and literally two tiny corner ends of turkey….. pieces of small meat that you would give to a dog. Had to go back and when I showed them and asked them to remake it they had an attitude about it. And then the employee and shift lead or manager talked about it like I wasn’t standing there. I spent over $25 for my total order and expect to get what I pay for. The employees behind the counter were all very loud, using inappropriate language and conversations while they had a lobby full of patrons including children. It seemed that they were just having a good old time back there and not paying attention to the job that they applied to have. I normally don’t write reviews like this but this is the second back experience that I’ve had at this location and you can bet your bottom dollar that it will be the last. I’ve contacted the corporate office in regards to this location. I will not give this place one more penny of my hard earned money. They need to revamp that whole staff that works there. They all have bad attitudes and their customer service is definitely nonexistent.

Frequently Asked Questions About Panera Bread

Does Panera Bread Farmington accept reservations?

No, Panera Bread Farmington does not accept reservations.

What are the operating hours for Panera Bread Farmington?

Panera Bread Farmington is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.