Five Guys

4.2
1338 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 278 Scott Swamp Rd in Farmington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
278 Scott Swamp Rd, Farmington, CT
06032, United States

Hours

Reviews

4.2
1,338 reviews
5 stars
730
4 stars
334
3 stars
128
2 stars
49
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others reported issues with overcooked items and incorrect orders.

Service Speed

Service speed is inconsistent; some customers experienced long wait times even when the restaurant was not busy.

Pricing

Many customers found the prices to be high relative to the quality and portion sizes, leading to complaints about value for money.

Cleanliness

Cleanliness of the dining area received criticism, with reports of dirty tables and floors, especially during less busy hours.

Staff Friendliness

Staff friendliness was frequently praised, with many customers noting positive interactions with employees.
  • NW
    Nooh al weshah
    Dec 8, 2025
    2.0
    I order curbside nobody bring the food
  • MB
    Mike Bergin
    Nov 26, 2025
    3.0
    I filled out the online survey, usually five guys as a known quantity. Tonight it took an inordinate amount of time to get our food and I doubt there was any ice cream present in my chocolate shake. It was absolutely chocolate milk.
  • TP
    Thinh Pham
    Oct 30, 2025
    5.0
    Order online for pick up Super easy to get my food.
  • LV
    LEY'CHACE SOMNIA VIVE
    Oct 29, 2025
    3.0
    I ordered a grill cheese the cheese wasn't even melted. Bun was hard. Waited 10min for a grilled cheese. The young man who took my order was friendly. They greeted me as I walked in.
  • CT
    Chris Tompkins
    Oct 16, 2025
    3.0
    My wife and i ordered 2 burgers 2 fries and 2 sodas on door dash from here and it got canceled on us

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.